What are the responsibilities and job description for the Business/Account Office Manager (Healthcare) position at Life Care Center of Cape Girardeau?
Company Overview
Life Care Centers of America is a privately owned company with over 46 years of experience in providing exceptional healthcare services. Operating more than 200 skilled nursing facilities across 28 states, we prioritize superior quality care and customer service for our patients and residents, while valuing our associates as our most important resource.
The Business Office Manager will need to have basic knowledge and understanding of insurance(s) private, Medicare and Medicaid; cash management and reimbursement processes.
Position Summary
The Business Office Manager directs the overall administrative, billing, accounting, and payroll functions of the Business Office in accordance with all applicable laws, regulations, and Life Care standards.
Education, Experience, and Licensure Requirements
- Minimum of an associate’s degree or equivalent experience
- Two (2) years of office management experience preferred
- One (1) year in post acute care or other geriatric related field preferred
Specific Job Requirements
- Plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures as well as the laws, regulations, and guidelines governing the business office functions in the post acute care facility
- Make independent decisions when circumstances warrant such action
- Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
- Implement and interpret the programs, goals, objectives, policies, and procedures of the department
- Must perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
- Maintains professional working relationships with all associates, vendors, etc.
- Maintains confidentiality of all proprietary and/or confidential information
- Understand and follow company policies including harassment and compliance procedures
- Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training
Essential Functions
- Effectively manage and oversee bookkeeping functions including: posting payments and charges to patient ledgers, balance daily receipts, collect delinquent accounts, and evaluate need for and refer delinquent accounts to collection agencies
- Maintain facility checkbook and reconcile checkbook regularly
- Manage and oversee patient accounts
- Recruit, select, hire, train, evaluate, counsel, and supervisor business office staff
- Effectively manage and operate within budget
- Exhibit excellent customer service and a positive attitude towards patients
- Assist in the evacuation of patients
- Demonstrate dependable, regular attendance
- Concentrate and use reasoning skills and good judgment
- Communicate and function productively on an interdisciplinary team
- Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
- Read, write, speak, and understand the English language
An Equal Opportunity Employer
If you are dedicated to enhancing patient care through effective account management, we invite you to apply today and become a valued member of our team at Life Care Centers of America.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
