What are the responsibilities and job description for the Bilingual Front Desk Receptionist position at LIFESTYLE EYE CENTER?
**Overview:**
We are seeking an experienced Front Desk Receptionist that is fluent in both Spanish and English to join our team. The ideal candidate will be the first point of contact for our company, providing administrative support across the organization. If you have excellent communication skills and a passion for customer service, we would like to meet you.
**Responsibilities:**
- Greet and welcome guests as soon as they arrive at the office
- Accept pertinent patient information for the check-in process
- Schedule/reschedule patients based on clinical schedule
- Accept patient payments for appointments and products
- Answer, screen, and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material
- Provide basic and accurate information in-person and via phone/email
- Receive, sort, and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk
- Keep inventory of stock
- Assist on surgery days in Hermiston office
**Qualifications:**
- Bilingual in Spanish and English
- Proven work experience as a Receptionist, Front Office Representative, or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g., fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Proficient in typing (50 WPM average)
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
**Nice-to-Have Skills:**
- Experience with Microsoft Office
- Knowledge of insurance and billing
- Customer service or support background
- Knowledge of office management procedures
- Familiarity with phone systems
- Medical office knowledge
Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Expected hours: 33 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $17 - $21