What are the responsibilities and job description for the Front Desk Receptionist position at Like Family Home Care?
```Duties```
- Greet and welcome visitors in a professional and friendly manner
- Answer and direct phone calls to appropriate individuals or departments
- Provide information and assistance to visitors, clients, and employees
- Schedule appointments and manage calendars for staff members
- Maintain a clean and organized reception area
- Receive and distribute mail and packages
- Assist with clerical tasks such as filing, data entry, and photocopying
- Coordinate projects and tasks as assigned, and more Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Phone Skills, Supply Management
- Greeting patients professionally both in person and on the phone
- Quickly answering or properly referring questions and issues
- Optimizing provider schedules and patient satisfaction with efficient scheduling
- Notifying providers of patient arrivals
- Comforting patients by anticipating anxieties and effectively answering questions
- Ensuring availability of treatment information by retrieving and updating patient records
```Qualifications```
- Excellent customer service skills with a friendly and professional demeanor
- Strong computer literacy, including proficiency in Microsoft Office Suite
- Experience working in an office or receptionist role preferred
- Ability to handle multiple tasks simultaneously with attention to detail
- Strong organizational skills with the ability to prioritize tasks effectively
- Knowledge of QuickBooks or other accounting software is a plus
- Ability to maintain confidentiality of sensitive information
This position is ideal for someone who enjoys providing excellent customer service, has strong organizational skills, and thrives in a fast-paced office environment. If you are looking for a rewarding opportunity to be the face of our company and contribute to our success, we would love to hear from you.
Please note that this is not a remote position. The Front Desk Receptionist will be required to work on-site at our Home care
We offer competitive pay and benefits package, including medical insurance, dental benefits, paid time off, and opportunities for professional development.
To apply, please submit your resume along with a cover letter highlighting your relevant experience. We will contact qualified candidates for interviews. Thank you for considering this opportunity!
Job Type: Full-time
Pay: $16.37 - $17.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $16 - $18