What are the responsibilities and job description for the Sr. Manager (Director) of Sales Strategy & Ops position at Liquid Web?
At Liquid Web our commitment to excellence is as solid as our foundation. As a customer-focused and the most reliable Web Hosting company, we pride ourselves on delivering top-notch hosting solutions tailored to our customer’s needs. Our remote-friendly culture champions flexibility, ensuring our team can thrive wherever they call home. At the heart of our success lies our unwavering dedication to our employees, fostering a supportive environment that nurtures personal growth and professional development.
Join us at Liquid Web and experience a synergy of customer-centricity, remote empowerment, employee well-being, and unstoppable growth.
The Sr, Manager/Director of Sales Strategy & Ops position is a full-time remote role offering a competitive salary of $150K to $200K as well as a comprehensive performance based bonus package based on experience and geographic location.
The Sr. Manager/Director of Sales Strategy & Operations will play a pivotal role in optimizing our sales strategy and operations to drive new customer acquisition and revenue growth. This role will be responsible for managing and enhancing sales processes, optimizing tools and technologies, and overseeing the development and administration of commission and incentive programs. You will work closely with sales leadership and cross-functional teams to support our sales force in meeting and exceeding targets.
Key Responsibilities:
- Sales Strategy & Planning:
- Develop and refine sales strategies to drive new logo acquisition and expand outbound sales efforts. Analyze performance data to identify growth opportunities and create data-driven recommendations for sales strategy improvements.
- Sales Operations & Enablement:
- Oversee and optimize day-to-day sales operations, including lead generation, pipeline management, sales forecasting, opportunity management, forecasting and other KPI metrics. Collaborate with sales leaders to ensure effective onboarding, training, and enablement of the sales team.
- Commission & Incentive Programs:
- Design, implement, and manage commission and incentive programs to drive high performance. Develop competitive compensation plans aligned with company goals, ensuring clarity, motivation, and fairness for team members focused on new logo acquisition and outbound efforts.
- Sales Process Optimization:
- Continually assess and improve sales processes to enhance efficiency and effectiveness. Ensure alignment with industry best practices and adapt as needed to support evolving business needs.
- Outbound Sales:
- Develop and execute effective outbound sales strategies, including cold calling, email campaigns, and social selling. Continuously optimize outbound sales processes to improve conversion rates and productivity.
- Sales Tools & Technology Management:
- Optimize and manage sales tools, including Salesforce, Apollo, and Outreach, to drive productivity and enable sales success. Provide support and training to ensure teams are maximizing the use of available technologies.
- Cross-functional Collaboration:
- Work closely with Marketing, Product, Customer Support and Finance teams to align on strategy, insights, and objectives. Support a seamless and cohesive approach to lead generation, sales enablement, and customer experience.
- Data Analysis & Reporting:
- Track, analyze, and report on key sales metrics to provide insights and guide decision-making. Prepare regular updates for senior leadership on sales performance, trends, and recommendations for improvement.
Qualifications:
- Bachelor’s degree in Business, Sales, Marketing, or a related field; (MBA a plus)
- 5 years of experience in sales strategy, operations, or sales enablement, preferably within a B2B or SaaS environment
- Proven experience with sales commission, incentives, and compensation design.
- Proficiency in Salesforce, Apollo, Outreach, LinkedIn Sales Navigator and other AI sales technologies
- Strong analytical skills, with the ability to derive insights from complex data sets.
- Excellent communication and project management skills, with a track record of leading cross-functional initiatives
- Self-motivated, adaptable, and able to work in a fast-paced, results-driven environment
We Offer:
- Excellent Employer paid Benefits options - Medical, Dental, Vision, Prescription
- Traditional and Roth 401k with company matching
- Fun employer-sponsored events
- A collaborative team culture
- Consistent/set work hours
- Challenging non-redundant daily duties
- A voice in how things get done
- Access to ongoing training
Disclaimer:
This job description is only a summary of the typical functions of the position. It is not intended to be an exhaustive or comprehensive list of all job responsibilities, tasks, or duties. Additional duties and tasks may be assigned as part of the job function. Liquid Web Inc. reserves the right to modify, interpret, or apply this job description in a way that best supports the organizational needs. The job description in no way creates or implies an employment contract. The employment contract remains “at will”.
Equal Employment Opportunity Policy: Liquid Web is committed to offering equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic.
Salary : $150,000 - $200,000
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