What are the responsibilities and job description for the Area Sales Manager position at Loews Arlington Hotel?
Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space.
Essential Functions and Responsibilities
- Develop and maintain an account base, as designated by Director of Sales, to achieve hotel revenue goals.
- Be responsible for and implement a sales action plan for the development of the designated market segments which includes telephone/direct mail solicitation, personal call program, related sales trips, trade show participation and entertainment.
- Achieve annual goals as designated by Director of Sales
- Respond promptly to all inquiries and correspondence from clients, prospects and lead referrals.
- Respond promptly to requests by Director of Sales and Director of marketing for reports and other assignments.5% Execute sales calls and sales trips as designated.
- Achieve sales and revenue goals as specified in the goal setting process.
- Develop working relationship with hotel department head and operational areas.
- Follow up on all assigned sales leads.
- Be knowledgeable of local and national competitive hotels and marketing strategies.
- Follow up with clients during meetings, according to Loews standards.
- Provide weekly and monthly reports of sales calls and marketing actions as requested by Director of Sales.
- Maintain efficient and time processing of paperwork, files and reports
Supportive Functions and Responsibilities
- Respect guidelines of confidentiality and code of ethics in all company areas. Represent Loews Hotels in a professional manner at all times.
- Promotes and applies teamwork skills at all times
- Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
- Is polite, friendly, and helpful to guests, management and fellow employees
- Executes emergency procedures in accordance with hotel standards
- Complies with required safety regulations and procedures
- Attends appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment and work area
- Complies with hotel standards, policies and rules
- Recycles whenever possible
- Remains current with hotel information and changes
- Complies with hotel uniform and grooming standards
Specific Job Knowledge, Skills, and Abilities
- The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation:
- Must have excellent communication, organizational and guest relations skills.
Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
