Lead Bartender

Lead Bartender – Five of Clubs

The Property

The Longfellow’s intentional approach begins with developer and owner Uncommon Hospitality, a family-owned firm that is invested in the success and growth of Maine—and in the people of the state, community, and company. Uncommon Hospitality is driven by helping guests to discover things they won’t find anywhere else, so they can create memories that remain long after departure.

At both Uncommon Hospitality and The Longfellow, we forge deep connections in the community, take inspiration from each destination’s history and culture, and follow an intentional approach to deliver exceptional hospitality that provides a sense of energy and discovery—filling every stay, and every day, with opportunities to thrive.

About The Position
The Bartender provides hotel guests and servers with quick and efficient beverage service with a complete working knowledge of all products served by the Five of Clubs, Twinflower Café, and In-Room-Dining

What We Expect
Job duties include but are not limited to:

• Prepare and serve a selection of wines, spirits, and mixed drinks from the menu while ensuring proper pouring, mixing, and blending according to established recipes and established Longfellow Standards
• Maintain a strong working knowledge of all alcoholic and non-alcoholic ingredients and drinks/food to answer questions and accommodate off-menu request
• Order and maintain stock of beer, wine, liquor and non-alcoholic beverage
• Order and maintain stock of bar supplies, garnishes, ingredients, etc
• Create prep lists while on-shift for syrups, infusions, batches, etc.
• While on shift place food order for next day before 10pm (Baldor, etc.)
• Building rapport with the guest with above and beyond service
• Confirm guest orders including any special needs or requests from the lounge server using the hotel’s point-of-sales system; check completed orders with the guest’s original order
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
• Service and take orders from guests seated at the bar area offering interesting, and vivid descriptions of each item’s, origin, taste, and preparation methods; maintain a working knowledge of liquors, wines, beers, ports, specialty drinks and food menus
• Assist with bar inventory
• Assist with set-up and cleaning of operational areas
• Perform other tasks or projects as assigned by management
• Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed
• Comply with Longfellow and SLH workplace rules and standards of conduct
• Work harmoniously and professionally with co-workers and supervisors
• Monthly - Maintain and record accurate inventory of all consumable beverage products (beer, wine, liquor, non-alcoholic, ingredients, etc.)
• Monthly - Maintain training guides and recipe sheets for distribution
• Quarterly - Record inventory of non-consumable products (glassware, barware, tools, equipment)
• Semi-Annually - Participate in performance reviews of employees
• Semi-Annually - Organize deep clean of bar and all associated spaces

Who You Are
Ideal candidates will have:

• High school education or equivalent experiences
• Minimum two years bartending or related work
• Must be able to obtain any required food handing or alcohol serving certifications required by local or state agencies. (BABLO)
• Hotel/resort experience preferred
• Knowledge of Portland and surrounding areas, highly desirable, however not required
• Must be able to be on feet for entire shift and communicate with guests appropriately and effectively
• Above and beyond attitude is required as well as a flexible schedule with ability to work weekends/holidays and evenings
• Works in a careful and meticulous nature
• Strong written and oral presentation skills
• Ability to multi-task in a high volume and demanding environment
• Strong interpersonal and team player skills
• Strong problem-solving skills, ability to handle difficult situations and guests
• All applicants must have the proper legal documents to work in the United States.

Benefits & Compensation Information

Longfellow employees can enjoy:

Discounted Hotel Stays Across New England

Individual Coverage for Health, Dental & Vision

Competitive PTO Policy

Annual Bonus

Discounted meals at our partner restaurants Wayside Tavern, Twinflower Cafe, and Five of Clubs

Generous Parental Leave

Flexible Spending Accounts (An Employer-Sponsored Healthcare Benefit)

Depended Care Accounts

Voluntary enrollment in Uncommon Hospitality IRA plan matching up to 3% contributions

Access to career development and advancement courses

EEOC Statement

The Longfellow Hotel is an equal opportunity employer and is committed to fostering and maintaining an inclusive and diverse workplace. We do not discriminate on the basis of race, color, religion, national origin, age, sex, disability, gender identity or expression, marital status, veteran status, or any other characteristic protected by law.