Overview. Handle daily operations of both the Ticket Windows, Central Reservations, and Snowsport’s Desk, hiring and training staff. Ensure that all locations are efficient and all sales/reservations are made in a professional and friendly manner. Focus on consistent quality guest service. Master all Loon Mountain’s products, services, promotions, etc., in order to provide consistent information to all guests and employees. Responsibilities. Over...
Overview. Operator fires up the boiler in the morning, runs the train during scheduled operating hours, and puts the locomotive into the engine house in a safe manner at the conclusion of operation. The operator maintains the Locomotive and Track as needed. General Accountabilities. The position requires a reliable individual as the morning startup occurs before the majority of staffing arrives. Responsibilities. ESSENTIAL DUTIES AND RESPONSIBILI...
Overview. Greet and assisting guests with the purchasing of the tubing product. As a customer focused organization, a crucial part of each employees job is to get and keep guests. Responsibilities. Process reservations and walk in guests with purchasing tubing tickets. Assist guests with questions including other activities at Loon. Answer phone calls and check voicemail. Inflate tubes and inspect them for defects that may need repair. Scan Liabi...
Job Overview. Perform custodial duties in Base Area buildings during day shifts. As a customer focused organization, a crucial part of each employee’s job is to get and keep guests. Duties. Vacuum. Dusting. Carpet cleaning. Supply stocking. Trash removal. General cleaning as required. Maintain Recycling Program. Assist other departments as needed. Weekends and Holidays required. Responsible for departmental keys and security related to those keys...
Overview. Operate shuttle busses, transporting guests and employees from area lodges, hotels, condos and parking lots to Base Area and back. Transports guests throughout the day as needed. As a customer focused organization, a crucial part of each employees' job is to get and keep guests. Responsibilities. Arrive at work on time and when scheduled. Greet guests and employees and maintain a friendly, professional attitude. Obtain and keep up to da...
Overview. Responsible for the fast paced processing of ski and snowboard rental equipment sales. Must be energetic, outgoing and able to interact with guests in a friendly and fun manner. As a customer focused organization, a crucial part of each employees' job is to get and keep guests. Responsibilities. Make sure cash drawer is accurate at start of shift. Cash and Credit Card handling. Data entry into computerized rental equipment system. Cashi...
Overview. Monitor snowmaking pumps and compressors. As a customer focused organization, a crucial part of each employees' job is to get and keep guests. Duties. Monitor computer and equipment. Maintain equipment logs. Perform light maintenance on equipment. Good communication skills. Communicate regularly with shift foreman. Skills. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. High sc...
Overview. As a Tuning &Demo Technician you are responsible for working directly with guests and retail hard goods staff to fit, service, and maintain snowboarding and alpine skiing equipment including, but not limited to binding, mounting, and adjustments, equipment repair, tuning, and waxing. As a customer focused organization, a crucial part of each employee’s job is to get and keep guests. Responsibilities. Greeting customers as they enter the...
Overview. To assist Food and Beverage Director in all aspects of managing the Food and Beverage Department, specifically manages one of the cafeterias. As a customer focused organization, a crucial part of each employee’s job is to get and keep guests. This may best be achieved by specific understanding and implementation of the operations plan. Responsibilities. Assist with preparation of budgets. Monitor sales, payroll, and expenses to maximize...
Overview. Greet and guide guests in their purchase of products offered by Loon Mountain. Master Loon Mountain’s services, promotions, and hours of operations in order to provide consistent information to all guests. Actively contribute to a safe and clean environment for all guests throughout Loon Mountain Resort. Provide quality customer service and act with accountability. Responsibilities. Develop a comprehensive understanding of Loon Mountain...
Overview. The Vice President of Sales and Guest Services is a critical leadership role at our ski resort in New Hampshire, responsible for driving guest satisfaction and sales performance. As a member of the Loon Mountain’s Senior Team, this position requires a dynamic individual to oversee daily operations and implement strategic initiatives across multiple departments. Responsibilities. Daily Engagement: Actively collaborate with the Resort Sen...
Overview. Be an energetic, enthusiastic, and friendly character of guest service. Wear the Flynn The Flying Fox costume to greet guests, appear at special events and participate in children's programs. Hand out lots of high-fives and pose for photos with guests around the resort. Work in tandem with other employees as both Character and Character Guide. This part-time seasonal position requires working weekends. As a guest-focused organization, a...