JOB STATEMENT. The Concierge I is a multi-functional position. It provides service as a cashier, receptionist, interviewer, and registration. At its core, this position is the face and voice of the organization as it interacts with patients when they first arrive to a clinic location. JOB FUNCTIONS. Welcomes and greets patients and visitors. Determines the nature of the visit, and directs them to their destination. Responds to inquiries by patien...
JOB STATEMENT. The Call Center Manager oversees daily call center operations, ensuring patients receive professional and efficient service. Responsibilities include leading a team of agents, optimizing workflows, monitoring call metrics, and reporting to leadership. The role requires medical office knowledge, data accuracy, attention to detail, and strong customer service skills. Additionally, this position assists with staffing, quality assuranc...
JOB STATEMENT. The. Dental Concierge Agent. is a multi-functional position. It provides service as a cashier, receptionist, interviewer, and registration. At its core, this position is the face and voice of the organization as it interacts with patients when they first arrive to a clinic location. JOB FUNCTIONS. Welcomes and greets patients and visitors determines the nature of the visit, and directs them to their destination. Responds to inquiri...
