Database Coordinator

Department: Ops Services

Location: Milwaukee, WI

Schedule: Full Time

Status: Salary

The Position

The Database Coordinator is responsible for managing, maintaining, and progressing the day-to-day operations of the databases.

The Responsibilities

Manage POS (Aloha & Toast) system

• Create and maintain POS architecture and layout
• Program buttons
• Ensure sales revenue centers are up-to-date
• Work with restaurant store team to maintain Kitchen Display Systems (KDS)
• Work with Point of Sale Vendors for troubleshooting and maintenance
• Possess knowledge and ability to run reports, when necessary

Maintain integration between POS and ERP (CrunchTime)

• Manage integration of Data Systems.
• Possess knowledge of system and program recipes and update beverage in CrunchTime
• Create data imports for recipes, products and sales data
• Build out Vendor integrations in Crunchtime for ease of ordering for the field.
• Add vendors and products to CrunchTime
• Maintain vendor bids and information
• Communicate with Accounting Department regarding vendor coding
• Document and resolve data inconsistencies and errors
• Troubleshoot inaccuracies in recipe, pos data, and PLU numbers
• Resolve time clock, menu mix and sales errors daily

Assist with supplemental data collection, as needed

Manage online ordering system (Olo)

• Add new menu items to connect with POS
• Work with the Marketing team for overall online ordering guest experience

The Skills & Requirements

• Exceptional attention to detail and a high-level of accuracy
• Strong organizational skills
• Strong computer skills, including but not limited MS Office, proficient in Excel, Google sheets, Google Docs
• Point of Sale Experience (NCR Aloha / Toast preferred)
• Ability to multitask
• Excellent communication skills, ability to communicate over the phone and in-person with a variety of internal team members, and third party vendors
• Ability to work both independently and with a team
• Ability to respond to emergency text and phone calls during non working hours

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee.