What are the responsibilities and job description for the Front Desk Receptionist/Customer Service position at Magnolia OB GYN LLC of Myrtle Beach?
Front Desk Medical Receptionist/Scheduler
Job Summary:
Magnolia OB/GYN is currently seeking an experienced medical receptionist who is available for full-time employment Monday-Thursday. As a busy and growing OB/GYN practice, we are searching for a receptionist who is professional, reliable, and willing to work as a team player!
Responsibilities & Duties:
- Maintain a positive atmosphere.
- Greet all patients.
- Schedule appointments in person and over the phone and triage phone calls to the appropriate department or supervisor.
- Check in arriving patients, verify they have the correct forms filled out and that all information is up to date if not due to update information.
- Check out patients, collect any balances, copay, or global payments and then schedule any follow up/future appointments.
- Work through faxes.
- Pull patient records from the ER and Referring Physicians.
- Address patient concerns and questions.
- Work closely with other departments and providers.
- Onboarding and training new employees.
- Other tasks as assigned.
Skills:
- Computer knowledge, required.
- Excellent communication skills and ability to multi-task.
- Critical thinking skills, required.
- Must have a strong understanding of HIPAA rules and regulations.
- Exemplary customer service skills, required.
- Ability to remain calm and composed in all situations, required.
Qualifications:
- High School Diploma or Equivalent.
- 1 Yr-Medical Terminology Experience (preferred).
- Compensation determined by relevant experience.
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- Dental insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- Monday to Friday
- No weekends
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Required)
- Computer Skills: 1 year (Required)
Work Location: In person
Salary : $13 - $15
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