ITIL or service management principles and guidelines. Service Now or other IT Service Management software. Tier 1, Tier 2, and Tier 3 process and workflow management. Office 2016, Windows OS, Mac OS, Android/Apple mobile devices. support for specialized software such as CAD. Windows, Unix/Linux server, VM experience. Cisco, Juniper, Microsoft certifications preferred. Previous knowledge pertaining to SolarWinds preferred. Network and IT Infrastru...
Set up, operate, and maintain AV equipment for studio, live events, and field productions, including video projectors, sound systems, lighting systems, and microphones. Support the operation of more complex AV systems such as multi-camera setups, advanced soundboards, and digital lighting systems, contributing to high-quality audio-visual productions. Provide technical AV support for on-site, hybrid, and remote events, ensuring seamless AV delive...
Set up, operate, and maintain AV equipment for studio, live events, and field productions, including video projectors, sound systems, lighting systems, and microphones. Support the operation of more complex AV systems such as multi-camera setups, advanced soundboards, and digital lighting systems, contributing to high-quality audio-visual productions. Provide technical AV support for on-site, hybrid, and remote events, ensuring seamless AV delive...
Understanding the fundamentals of eProcurement system(s). Technical support via telephone and e-mail, such as responding to user questions, diagnosing technical problems on the system side and documenting user contacts in an issue tracking system. 2 years experience in an administrative or similar staff support function. GED. High school diploma and or 2 years progressive experience in information technology & Technical support via telephone. Job...
Provide professional customer service through responsiveness. Install new and maintain existing hardware and software. Investigate hardware problems and perform system hardware and communication connection repairs. Analyze, plan, design, and install new personal computer systems. Review, monitor, and upgrade existing personal computer systems. Provide accurate troubleshooting that ensure satisfactory call resolution. Support and maintain database...
