Senior Principal Consultant - Active WM

We create possibilities that move life and commerce forward

Welcome to Manhattan Associates. Our supply chain commerce technology positively affects how people on six continents work, shop and live. If you want to tackle complex problems, push limits and redefine what’s possible, you’ve come to the right place.

Job Summary –

Senior project leader responsible for overall success of multiple software system integration projects including multiple product implementations of over $1 million revenue from inception to installation to include managing project scope, design, budget, resources, deliverables, client relationship, issue escalation and resolution. Work closely with cross function divisions including sales, R&D, product development and related teams. Exercises independent discretion in developing internal guidelines and implement or creates best practices. Implement change management strategies to control scope and obtain additional funding as necessary. Ensure the project team proactively identifies and troubleshoots critical issues, maintains and prioritizes project issue lists, suggests solutions, and escalates when appropriate. Make certain all issues are driven to closure.

Minimum Requirements –

• 6 years of experience in related technical field.
• Experience in the supply chain industry.
• Experience working in a client/customer facing role within a supply chain or software organization.
• Up to 50% travel required.
  
  

Education Requirements –

• Bachelors or foreign equivalent degree in computer science, engineering, business or a related field.
  
  

Principal Duties and Responsibilities –

• Supports sales activities by assisting with preliminary functional design and gap analysis.
• Seeks opportunities to up-sell additional products and services.
• Has developed expertise with multiple products, typically within a similar application suite.
• Responsible for leading all design activities across large, multiple product implementations. This typically involves developing integration solutions for complex efforts between multiple software vendors and multiple software solutions.
• Mentors and trains newer design leads provide career guidance and may conduct performance reviews.
• Provides base enhancement suggestions to MA’s Product Management.
• Minimum of 50% travel required.
  
  

Additional Characteristics –

• Has comprehensive knowledge of particular product or platform to support the completion of complex assignments.
• Primary contribution is leading others and ensuring the completion of tasks.
  
  

Scope of Impact/Degree of Independence –

• May direct large, routine projects with significant impact.
• Operates with considerable latitude. May develop solutions to non-routine issues, without appreciable guidance from others.
• Reaches decisions under conditions of uncertainty.
• Errors in judgment or failure to achieve objectives would result in significant project delays and significant expenditure of resources to rectify.
• Uses judgment and discretion to determine work priorities, receiving little instruction from others.
  
  

Problem Complexity/Decision Making Authority -

• Resolves complex problems where the issues are difficult to identify and facts may be insufficient or misleading.
• Employs creative and innovative thinking to bring successful resolution to high-impact, complex problems.
• Approves basic changes to project scope.
  
  

Client Relationship Skills –

• Serves as a project manager during Phase 1, with day-to-day responsibility for ensuring that the clients achieve quality products and timely services.
• Requires regular contact with client.
  
  

Committed to diversity and inclusion

At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer

opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and

perspectives add to us as a whole and make us unique.

We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for

employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin,

disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment

Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the

Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment

eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been

completed.