Marathon Group is an automotive administrative company with offices in O’Fallon, IL and Houston, TX. Our organization provides administrative services for a variety of clients within the automotive industry, providing support to a network of nationwide customers. Our O’Fallon, IL location is looking to bring on a FULL-TIME bilingual customer service representative to add to our team of talented customer support staff. Experience in call center environment, with emphasis on customer service and client relations is a huge plus.

Job Duties

- Handle Inbound Customer Service Calls

- Access and Explain Contract Benefits and Coverage

- Process Incoming Electronic Customer Requests

- Process Incoming Client Support Requests

- Place Outbound Concierge Service Calls to Customers

- Misc. Weekly/Monthly Administrative Duties

Work Remotely

• No

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Experience level:

• No experience needed

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Call center
• In-person

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 3 years (Preferred)

Language:

• Spanish (Required)

Work Location: In person