What are the responsibilities and job description for the Bilingual Customer Service Rep. position at Marathon Group?
Marathon Group is an automotive administrative company with offices in Belleville, IL and Houston, TX. Our organization provides administrative services for a variety of clients within the automotive industry, providing support to a network of nationwide customers. Our Belleville, IL location is looking to bring on a FULL-TIME bilingual customer service representative to add to our team of talented customer support staff. Experience in call center environment, with emphasis on customer service and client relations is a huge plus.
Job Duties
- Handle Inbound Customer Service Calls
- Access and Explain Contract Benefits and Coverage
- Process Incoming Electronic Customer Requests
- Process Incoming Client Support Requests
- Place Outbound Concierge Service Calls to Customers
- Misc. Weekly/Monthly Administrative Duties
Work Remotely
- No
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 3 years (Preferred)
Language:
- Spanish (Required)
Work Location: In person
Salary : $16 - $19