Student Services Manager (Social Work)

$67,581.00 - $87,855.00/annually, DOE

118

Monday - Friday, 8am - 5pm OR 9am - 6pm; some evenings and weekends may be required. Summer Hours: Monday - Thursday, 7am-6pm.

12 Months

Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?

Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?

Whether you’re teaching, working, or learning Make It Happen At Maricopa County Community Colleges!

About Us

What's Currently Happening at Maricopa

• Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
• Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
• One of the largest community college systems in the country
• 2020 Healthy Arizona Worksites Program recipient
• Named 19th Best Employer for Women by Forbes
• 2019 No. 42 in Arizona’s Best Employers

The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community.

Benefits & Perks Options:

• 20 paid observed holidays
• Arizona State Retirement System (ASRS) & 12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance)
• Paid vacation, sick, and personal time
• Maricopa Employee Store: Perks & Gears (exclusive discounts and offers for Maricopa Community Colleges faculty and staff)
• Annual professional development growth funding
• Tuition reimbursement for employees and dependents
• Flexible work schedules
• Maricopa Employee Health & Wellness Program:
  • Sight-On-Site Eye Care Services
  • Diabetes Empowerment Education Program
  • Mobile On-site Mammography Screenings
  • Employee Assistance Program (EAP)
  • Wondr™ online program that teaches clinically-proven, healthy habits that lead to less stress, better sleep, weight loss, and more.
  • Pre-Retirement Events
• Public Service Loan Forgiveness (may forgive the remaining balance on a federal student loan made directly by the U.S. Department of Education after qualifying).
• 10 Maricopa Affinity Resource Employee Groups (Celebrates diversity, embraces inclusion, and supports employees, students, and community!)

This position will report to the Dean of Student Life. The Student Services Manager (Social Work) in this position will lead the process in conducting coordination of care and appropriate referrals to support student success, ensuring compliance with relevant ethical and regulatory board requirements. This function is crucial for identifying student needs and developing tailored intervention strategies. This position will serve as a task supervisor for Student Services Manager (Social Work) interns, providing guidance and oversight in practical settings. This includes ensuring that interns gain valuable experience while maintaining program standards. This position will build partnerships and connect with community organizations, facilitating collaboration with internal and external stakeholders. To enhance program visibility and resource availability, ultimately benefiting students. This position will act as a Care Coordinator with the Behavioral Intervention Team (BIT), ensuring effective communication and streamlined referral processes for students in need of additional support. The Student Services Manager (Social Work) will utilize best practices of the field through their provision of case management, ensuring excellence in service and documentation in all phases including: screening, needs assessment, coordination of care, and evaluation. The Student Services Manager (Social Worker) will participate as an interdisciplinary team member in both staffing and consultation to ensure the continuum of care for essential needs. This position will conduct regular program review and evaluation, and analysis of industry trends and regulations. This data-driven approach informs program adjustments and strategic planning, ensuring relevance and effectiveness.

30% - Plans, manages, and oversees program functions, ensuring excellence in service and documentation in all phases including: thorough needs assessment, screening, case management, coordination of care and appropriate referrals to support student success

25% - Builds, plans, manages and implements processes and relationships that enhance program functionality and community integration, fostering a cohesive environment for both staff and clients. Serves as a representative and coordinates collaborative efforts with internal and external stakeholders, agencies and/or community and educational partners

15% - Provides task supervision for Master's Level Social Work interns, ensuring that interns gain valuable experience and knowledge while maintaining program standards

10% - Develops, recommends, and implements ongoing program evaluation through conducting research, analyzing, interpreting, and evaluating program effectiveness and industry trends, using program data to inform decision making, reporting, and compliance with relevant regulations, as well as implementing programmatic and operational changes related to strategic planning

10% - Plans, develops, and manages the assigned budget and grants, ensuring financial resources are allocated effectively to meet program goals and sustain operations

10% - Performs other responsibilities as needed

Bachelor’s Degree from a regionally accredited institution in education, sociology, business administration or related field and five years of progressively responsible student services or related experience that includes such things as administration of policies and procedures, program oversight and two years of supervisory experience.

OR

An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.

• Master’s degree or higher from a regionally accredited institution of higher education in Social Work
• Experience serving as a master’s level social worker in K-12, higher education, or community agency
• Supervisory and managing experience in a Social Work setting, as a master’s level professional
• Experience with data analysis and/or program evaluation in social work or behavioral heal
• Experience building processes and relationships that enhance program functionality and community integration, fostering a cohesive environment for both students and employees
• Experience working with underserved populations, e.g. low income, minoritized, Latinx,
• American Indian, first generation, unhoused, and/or foster youth
• Bilingual in any language

• Possession of a valid State of Arizona Class D driver's license is required; must meet minimum standards regarding driving: http://www.maricopa.edu/legal/rmi/vehicle.htm#requirements
• Travel to campus during interview/selection process will be at candidate’s own expense
• Will be required to travel or be assigned to all MCCCD locations
• May require numerous evenings or weekends
• May require prolonged periods of viewing a computer screen
• May be required to lift or carry up to 25 lbs

Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.

Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information.

• Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
• Indicate whether former or current employment is Full-Time or;
• Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load)
• Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
• Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.

Open until filled. First review date: Monday, January 6, 2025. Applications received after the review date may not be screened.

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.