What are the responsibilities and job description for the Field Service Engineer position at MARPOSS CORPORATION?
Job Details
Description
Marposs Group is a global leader providing measurement, inspection and testing cutting edge solutions for quality and process control in the manufacturing environment, serving all major automotive manufacturing, Cold Forming, Stamping and machine manufacturers, as well as the aerospace, biomedical, electronics, energy, and white goods sectors.
In order to reinforce our growth plans in North America, Marposs Corporation has an opening for a Field Service Engineer.
Reporting to the North American Service Manager, the position obtains technical information regarding the nature of the customer’s complaint; Performs and concludes corrective measures which may include troubleshooting, repairing, calibration, and or programming.
Qualifications
Responsibilities:
- Positively influences customer satisfaction through the installation, support, and conducting training on site.
- Uses enhanced troubleshooting skills to resolve customer issues.
- Works per the Service Manager's schedule and must be available to react to customer emergencies.
- Stays current on technical knowledge through participation on training programs, reading technical bulletins from Marposs databases, or other means available.
- Provide timely, detailed, and accurate reports on service work performed and expenses.
- Extensive travel in Michigan and Midwest area to support customers.
What we are looking for
- Associate’s degree in engineering (electrical, mechanical)
- Must be able to read engineering drawings (electrical and mechanical)
- Knowledge of PC software and hardware capabilities
- Mechanical aptitude
- Use of equipment such as digital voltmeters, o-scopes, basic software programming and assorted hand and power tools.
- Provide excellent customer service
- Exceptional organizational skills
- Good Driving Record
What we offer
Marposs offers an inclusive and international environment with strong professional and career development opportunities. We also offer the following benefits:
- 401k Match
- Company Car
- PTO
- Vacation
- Health Insurance
- Dental Insurance
- Vision Insurance
- Short Term Disability
