MASCO Services Call Center Who We Are The MASCO Services Call Center is an award winning call center established in 1976 to provide hospital call center services to internationally renowned Harvard teaching facilities such as Dana-Farber Cancer Institute, Beth Israel Deaconess Medical Center and Joslin Diabetes Center at Boston. Due to its reputation for quality and excellence in the industry the call center now serves various markets that include medical practices, colleges, community health centers, pharmaceutical and biotech companies, medical device manufacturers and other businesses that... need a quality telephone answering service solution. The call center is a 100% onshore U.S. privately held company that operates 24 hours a day, 7 days a week. What We Do The Call Center offers a full array of medical and business call answering services and solutions that can help you operate your office or organization more efficiently, allowing you more time to spend on your customers. Whether you are a large facility, community health center or small business owner our business solutions will be customized and scaled to your specific requirements. Why MASCO Services Call Center? The hallmark of our success is our highly skilled Call Center team that gives each caller that personalized human touch and our proven success in providing outstanding service to our clients. This is evident by the numerous awards we have received and benchmarking surveys by interdependent firms that measure our quality to other similar call centers. According to one report, the top rated hospital call center in our study was MASCO Services Inc. They stood above the others because of their efficiency in call handling and professionalism.
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