POSITION OVERVIEW. INBOUND TOLL COLLECTIONS AGENT (ENTRY-LEVEL). We are looking for Customer Service Representatives to support inbound calls and walk up customer inquiries at Bay City, MI toll booths. In this role, you will assist with new account set up, payment processing, general questions, and concerns. This is an entry-level, on-site position. Experience in customer service, tech support, inside sales, or back-office support is a plus. Cand...
POSITION OVERVIEW. INBOUND CUSTOMER SERVICE OPENINGS. We are looking for inbound customer service agents to support projects for a wide variety of clients. You will be responsible for answering inbound calls, handling customer questions and complaints, and seizing opportunities to upsell products when they arise. Candidates should have a social and positive demeanor, a strong work ethic, and have a track record of working well with customers. The...
POSITION OVERVIEW. ENERGY CUSTOMER CARE REPRESENTATIVE (FULL-TIME). Here at MCI, we keep things light. We believe our customer service representatives are at their best when they’re happy. This is an on-site call center position and a chance to work indoors in a fun and energetic environment. Our training will make you an expert in Fortune 500 products and state of the art communications technology. Following a fun, best in class training, you wi...
POSITION OVERVIEW. HUMAN RESOURCE SPECIALIST. Our team is looking for an experienced human resource specialist to support internal HR functions with a special focus on recruitment activities. In this role, you will work with the Talent Acquisition team and operations to coordinate recruiting and hiring functions while providing general HR support. Candidates for this role should be charismatic public speakers, friendly, creative, highly reliable,...
POSITION OVERVIEW. ENERGY CUSTOMER CARE AGENT (FULL-TIME). Here at MCI, we keep things light. We believe our customer service representatives are at their best when they’re happy. This is an on-site call center position and a chance to work indoors in a fun and energetic environment. Our training will make you an expert in Fortune 500 products and state of the art communications technology. Following a fun, best in class training, you will help c...
POSITION OVERVIEW. INSURANCE CUSTOMER SERVICE AGENT (P&C LICENSED). We are hiring licensed insurance customer service agents to support inbound customer service, help desk, and back-office processing representatives. In this role, you will provide full lifecycle customer service and sales to assist customers in understanding their coverages and selecting the right products, services and best solutions to meet their personal financial needs. A Pro...
POSITION OVERVIEW. 2X10 TELEPHONE SALES AGENT. We are looking for sales agents to support consumer and business outbound sales programs for commercial clients. In this role, you will make outbound calls to prospects and customers, acquire new customers, up-sell existing ones, and provide customers with information on client products and services. There are a wide variety of project openings available representing some of the most recognizable bra...
POSITION OVERVIEW. CALL CENTER REPRESENTATIVE (FULL-TIME). We are looking for full-time call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will identify customers' needs, research every issue, provide solutions, and upsell customers on new products and services. There are a wide variety of project openings on government programs as well as some of the mo...
POSITION OVERVIEW. BILINGUAL INBOUND CUSTOMER SERVICES REPRESENTATIVES SUPPORTING TOLLING OPERATIONS. We are looking for bilingual customer service representatives to support inbound call center programs. In this role, you will handle inbound calls, troubleshoot customer disputes, process payments, and professionally assist callers with process-related inquiries. This is an entry-level, on-site position. While prior contact center experience isn’...
POSITION OVERVIEW. OPEN INTERVIEW. Join our team and grow with us. We are now hiring Call Center Representatives to answer inbound calls and support customers through the sales process. Learn the latest customer service and selling techniques while raising customer satisfaction with new products and services. Experienced or entry-level candidates should be willing to learn on the job, have excellent communication skills, and be highly reliable. S...
POSITION OVERVIEW. Job Title. Administrative Assistant. Joby Type. Full Time. Location : Remote. We are seeking an Administrative Assistant to provide support to our leadership team. As an Administrative Assistant you will perform a variety of administrative and clerical tasks, this is an excellent job with many advancement opportunities. The ideal candidate for this role should have an excellent command in the English language and be highly orga...