What are the responsibilities and job description for the Operations Support Supervisor position at MasTec Communications Group?
At MasTec Communications Group we build for the future. Yours and ours.
As an Wireline Telecom Operations Support Supervisor, you will develop new skills, work in a safety-minded environment, and join us in expanding technology for a better community. Join the MasTec family and help us provide the highest level of quality service to our customers and communities while maintaining our commitment to safety!
Billing experience, Excel needed. Underground construction knowledge a plus and finance experience needed.
Responsibilities
As an Wireline Telecom Operations Support Supervisor, you are responsible for helping define customer priority as well as keeping open and constant communication will all parties to keep projects on target. You believe in doing the job right. Being the best. And you’re up for the challenge.
In addition, you will:
- Manage clients’ needs and concerns through on /offsite meetings
- Comcast experience prefered.
- Excel experience needed
- Direct reports under you are project coordinators/ops support coordinators
- Research and develop new projects and feasibility studies
- Develop and maintain Job progress reporting for internal and external customers
- Understand Telecom industry core business paths and support Management as a Subject Matter Expert
- Assist with reporting and schedule monitoring of all assigned projects
Qualifications
About You:
- You have a track record of completing work with a high level of quality
- You have a knack for figuring out hard problems and enjoy a hands-on approach to your work
- You have the ability to work on multiple projects at once
- You can read and understand maps, drawings, and diagrams for the project build process
- You have proven strong analytic/problem-solving skills
- You have excellent verbal, written, phone, and interpersonal skills and have sales experience related to construction projects
- You are proficient with Microsoft Office products (with an emphasis on Excel)
Hard work pays off. See what you’ll get for your effort:
Financial Security
- 401(k) with company match
- Employee Stock Purchase Plan (ESPP)
- Life insurance
- Short-term and Long-term disability
Health and Wellness
- Medical, dental and vision insurance
- Dependent care and medical flexible spending accounts
- Employee Assistance Program (EAP)
Work/Life Balance
- Paid time off
- Paid holidays
- Family and medical leave
- Bereavement leave
- Pay Per Year 70,000 DOE
We meet your commitment with competitive pay and benefits. If this sounds like you, let’s talk. Build your career with MasTec!
MasTec, Inc. is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, genetic information, military status or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.
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