What are the responsibilities and job description for the Community Association Manager position at May Management Services Inc ?
Job Description
Job Description
Description :
Come join us at our World Golf Village Offices - We'd love to have you! NOTE : This position MUST be a licensed Community Association Manager (CAM) :
Community Association Manager (CAM)
Position Purpose
Serve as the primary contact for MAY Management services to assigned associations. Ensure high client satisfaction using all company resources. Supervise and direct Community Assistant, ARB Coordinator (if applicable), and Maintenance Technicians. Collaborate with Client Accounting to develop budgets and financial reports. Key Responsibilities
Board Support
Attend board meetings, prepare agendas, minutes, and distribute materials in advance. Respond to board requests within 24 hours and provide timely updates to the board president. Submit weekly management reports to board members and the MMS president. Assist with annual meetings, including mailing proxies and ballots. Educate board members on legal requirements and best practices. Owner Interaction
Respond promptly to owner communications and resolve issues efficiently. Process ARB / ARC applications not handled by the ARB Coordinator. Property Maintenance
Conduct weekly property inspections and arrange corrective actions. Enforce covenants, issue violation letters, and recommend repairs for physical assets. Oversee maintenance tasks, ensuring timely and satisfactory completion. Supervise vendors and recommend changes when performance is unsatisfactory. Financial Management
Collaborate with Client Accounting to draft and review annual budgets. Ensure financial reports are accurate and address discrepancies promptly. Prepare variance reports and flag potential issues for board review. Personnel Management
Supervise, train, and evaluate direct reports. Manage payroll approvals and annual performance reviews. Assist in hiring and onboarding new employees. Scope
Utilize all MAY Management resources to maintain high client satisfaction. Build strong relationships with association leadership to ensure a positive working environment. Requirements :
Knowledge, Skills, and Abilities
Education & Experience
CAM license required. Associate’s or bachelor’s degree preferred, or equivalent experience. 2 years of community management experience. Technical Knowledge
Familiarity with Florida laws (Chapters 718 and 720) and financial statements. Understanding of property maintenance needs and vendor management. Personal Attributes
Highly organized, proactive, and able to prioritize tasks. Strong communication skills and a sense of urgency. Diplomatic, confident, and able to handle feedback effectively. Independent and efficient under a heavy workload.
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