Description. . Meet assigned goals and quotas to be achieved or surpassed monthly. Follow up via email and phone call. Establish and maintain relationships with creditors. Negotiate payment schedules and reductions with creditors and attorneys. Manage emails for clients. Review settlement letters and funding. Manage inbound/outbound calls. Provide updates or forward for further assistance. Other duties as assigned. Requirements. High school diplo...
Description. . Customer Service Key Responsibilities. Answering and directing incoming phone calls. Greeting clients and visitors including answering caller inquiries. Enter all new client information into the customer relationship management system (sugar). Ensure that Power of Attorney is provided to each creditor to acknowledge client representation. Process Settlement Letters and Stipulations to clients and creditors. Process any cancellation...
Description. . Answering and directing incoming phone calls. Greeting clients and visitors including answering caller inquiries. Collecting and routing mail and hand-delivered packages. Scanning, photocopying, faxing and filing documents. Drafting and distributing letters ,emails, correspondence memos, faxes and forms. Entering client data into CRM. Requirements. . High school diploma or equivalent required. Attention to detail. Solid written and...