Qualifications. Previous experience in scheduling and dispatching. Logical reasoning skills to apply correct person(s) for a given task (accounting for applicable training, licensing, physical capabilities, etc). Excellent verbal and written communication skills. Able to work harmoniously with technicians, other employees, and the public. Experienced at de-escalating and at ease working with temperamental customers, technicians or other challengi...
Qualifications. Previous experience in scheduling and dispatching. Logical reasoning skills to apply correct person(s) for a given task (accounting for applicable training, licensing, physical capabilities, etc). Excellent verbal and written communication skills. Able to work harmoniously with technicians, other employees, and the public. Experienced at de-escalating and at ease working with temperamental customers, technicians or other challengi...
