What are the responsibilities and job description for the Front Office Supervisor position at Medical Office?
Job Overview
Join our dedicated team where we strive to provide exceptional healthcare services in a compassionate and efficient manner. We are currently seeking a skilled and organized Front Office Supervisor to oversee the daily operations of our front office staff and ensure a smooth and professional environment for our patients and visitors. As the Front Office Supervisor, you will be responsible for managing our front office team. You will work closely with medical staff and administration to optimize workflow and patient care. This role requires a proactive, detail-oriented individual with excellent leadership and communication skills.
Duties
- Supervise the front office team members
- Coordinate daily front office operations to ensure efficiency and excellent patient service
- Train and mentor front office staff on best practices and office policies
- Handle patient inquiries and resolve issues promptly
- Ensure compliance with healthcare regulations and privacy laws
- Collaborate with medical and administrative staff to improve patient care and satisfaction
- Monitor inventory of office supplies
- Prepare and present reports on front office operations and productivity
- Implement and refine front office procedures to enhance workflow and patient experience
Qualifications
- Minimum of 5 years experience in a medical office setting, with at least 2 years in a supervisory role
- Strong leadership and organizational skills
- Bilingual or multilingual capabilities are highly desirable to cater to diverse guest needs.
- Strong understanding of healthcare operations.
- Excellent communication skills, both verbal and written.
- Ability to handle multiple tasks simultaneously and adapt to a fast-paced environment.
- Demonstrated problem-solving skills and attention to detail.
Job Type: Full-time
Pay: $24.00 - $28.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Supervising: 2 years (Required)
- medical office: 5 years (Required)
Ability to Commute:
- Bakersfield, CA 93312 (Required)
Ability to Relocate:
- Bakersfield, CA 93312: Relocate before starting work (Required)
Work Location: In person
Salary : $24 - $28
