General Job Description. The Member Advocate II is responsible for providing excellent member service and accurate processing of financial transactions, resolve account issues, and answer questions. to identify and suggest financial services that would fit our member’s financial needs. Provide prompt, professional, accurate service and support to all members and associates while abiding to member centric model for service standards established by...
General Job Description. The Member Advocate Team Lead is responsible for providing excellent member service and accurate processing of financial transactions, resolve issues and answer questions for members and associates. to identify and suggest financial services that would fit our member’s financial needs. Provide supervisory duties and assist manager with all branch management including scheduling, coaching and backup when needed. Essential ...