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Clinical Account Manager US

MeMed
Texas, TX Full Time
POSTED ON 11/6/2024 CLOSED ON 11/12/2024

What are the responsibilities and job description for the Clinical Account Manager US position at MeMed?

Position Overview

The Clinical Account Manager (CAM) is responsible for launching new hospitals and organic growth of installed base of hospitals. The CAM will also be responsible for providing on-going medical education to physicians and clinical staff using clinical information as the foundation for growth.

This position is a field role, applicants should live in the State of Texas.

Location

Unites States

Texas Territory (TX, LA, OK, AR, AL, MS)

The position involves Extensive Travel

  • 75% Required Travel - mostly overnight travel.

What You'll Do

Driving New and Organic Growth

75% - Increase Utilization; 25% - New Business Development

  • Expand use of MeMed products to current acute care centers, freestanding emergency hospitals, and Urgent Care Clinics within existing customer base.
  • Work with the Regional Business Manager to launch MeMed products at new customer sites.
  • Drive new product and technology introductions for existing customers.
  • Build advocacy and champions within facilities. Use hospital data to validate and build interest.
  • Develop a qualified lead funnel within existing install base. Regular activities consist of formal presentations, peer to peer education, new physician training, and driving physician education.
  • Responsible for upgrades and departmental expansion in existing install base.
  • Strong project management skill requirement to support new account launches.

Clinical Training / Education

  • Educate and train physicians, hospital personnel and/or office staff on the merits and proper clinical usage of company products. Become a clinical expert in use cases of MeMed products and relevant patient populations.
  • Troubleshoot workflow solutions for departments as needs arise.
  • Partner with clinicians to identify and establish order sets, and/or protocols for MeMed products.
  • Lead clinical teams through training sessions helping understand workflow and applications.

Reporting and Administration

  • Submit all required reports and training documentation on a timely basis.
  • Use Salesforce.com to manage administrative tasks.
  • Ensure compliance with applicable laws, regulations, and MeMed policies.
  • Works cross-functionally to ensure successful deployment of MeMed products at customer locations.
  • Ability to work within a field-based team and strong partnership with Regional Business Manager of respective Territory and/or Region.

What We're Looking For

  • 3-5 years of recent Emergency Room, Critical Care, Hospital-Based sales experience OR 5 years Medical Device or Pharma experience OR NP/RN with industry experience in supporting sales teams.
  • Experience working with multiple key stakeholders (physicians, management, administration) or hospital-wide committee membership.
  • Excellent Communicator, Relationship Builder, Creative & Effective Problem Solver, highly organized and ability to prioritize strategically.
  • Ability to accurately assess and understand different stakeholders needs/wants. Process cross functional agendas and adjust strategy to achieve desired outcomes.
  • Confidence and expertise required to effectively challenge the status quo and influence meaningful change through consensus building.
  • Driven & Coachable: innate desire to succeed; willing to seek out coaching, accept feedback and apply new skills supports measurable change.
  • Grit, high integrity

Application Deadline: Ongoing

MeMed is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity or expression, national origin, age, marital status, disability, veteran status or any other characteristic protected by law. Any applicant with a disability who requires accommodations during the application process should contact xxxxxx@me-med.com to request reasonable accommodation.
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