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Customer Success Manager

memoryBlue
New York, NY Full Time
POSTED ON 12/20/2024 CLOSED ON 1/17/2025

What are the responsibilities and job description for the Customer Success Manager position at memoryBlue?

*****THIS IS FOR A CLIENT OF MEMORYBLUE*****


Gong recently received a 7.5 BILLION dollar valuation, but what if I told you they were just scratching the service and there was a new kid on the block making a lot of noise?


My client's AI transforms rep's calls into valuable insights and actions. It automatically generates follow-up emails, updates Salesforce, alerts stakeholders of churn risk, creates coaching scorecards and more. The proof is in the pudding, their business saw a 10x revenue increase this year, with customers including Crunchbase, BambooHR, Aircall, and Clay amongst others. Many of the early players at Ramp (Fastest ever unicorn now valued at 7.6 billion) have hopped over here because they think this will be just as big. .


After a recent cool $14 million in Series A, they're looking for their 1ST Customer Success Manager.


Open to learning what all the hype is about?


Experience: 2 years in a customer-facing role (Customer Success, Account Management, or similar) in a SaaS or tech environment.

Salary : $80,000 - $120,000

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