What are the responsibilities and job description for the Retail Sales Associate position at Mia Cake House?
Mia Cake House is one of South Florida's premier cake supply stores, known for offering an variety of products and personalized customer service. We support both seasoned cake professionals and hobbyists locally, as well as through our online store.
We also offer a range of activities, from baking and decorating classes for all ages to day camps that inspire a love for the art of cake design.
As we expand, we’re looking for dependable, enthusiastic individuals who have a passion for both customer service and creativity to join our team as Sales Associates.
Why Work With Us?
- Positive Work Environment: Be part of a friendly, team-oriented atmosphere where creativity and customer service are equally valued.
- Skill Development: Whether you’re a baking enthusiast or simply enjoy learning new things, you’ll have the opportunity to expand your knowledge in the sweet world of cakes.
- Employee Perks: Enjoy discounts on products, free participation in our classes, and the chance to build your own baking business through cake order referrals.
Position: Sales Associate
This role is perfect for individuals who excel at engaging customers, have an eye for detail, and enjoy working in a creative yet structured environment. Whether you have a retail background or are looking to learn new skills, we welcome your unique experience and professionalism.
What You’ll Do:
- Provide a warm, welcoming experience for customers, assisting them with product selections and inquiries.
- Clearly communicate product features and services to help customers find the best solutions.
- Manage store operations, including opening/closing duties and maintaining a neat, organized and clean showroom.
- Handle inventory, process merchandise, and keep our online presence updated.
- Assist with basic baking tasks, class prep, and store upkeep, including preparing fondant decorations and measuring ingredients.
- Offer customer service over the phone and through our online store.
What We’re Looking For:
- Customer-Oriented: You love connecting with people and offering exceptional service.
- Organized & Creative: You enjoy keeping things tidy and have a great aesthetic sense.
- Bilingual: Must be fluent in English . Ability to communicate in Spanish or Portuguese is a plus.
- Industry Knowledge: Familiarity with cake baking or decorating is an advantage, but not required.
- Professional & Motivated: You are dependable, self-driven, and capable of multitasking.
Other Requirements:
- Fluent in English with strong verbal and written communication skills.
- Able to stand for long periods and lift up to 20 lbs.
- Available for weekday afternoon shifts (1:30 pm – 7 pm) and alternating Saturdays (10 am – 2 pm).
What We Offer:
- A supportive and enjoyable work environment where creativity and professionalism go hand-in-hand.
- Full paid training to ensure your success in the role.
- Generous employee discounts on a wide range of products.
- Free class participation, allowing you to explore your own creative side.
- Cake order referrals to help grow your own side baking business.
Salary: $16 - $18/hour (based on experience)
If you're ready to join a growing business that values both creativity and customer care, Mia Cake House could be the perfect fit. Apply today and help us make every cake experience a sweet success!
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 25 – 30 per week
Shift:
- Day shift
Application Question(s):
- Are you available to work Afternoon shifts (1:30pm - 7pm), Monday - Friday?
- Do you speak any language other than English?
- Do you have any experience in baking or decorating pastries? if yes, please elaborate.
Work Location: In person
Salary : $16 - $18