What are the responsibilities and job description for the Hospitality Desk Associate position at Midtown Athletic Club?
Midtown is looking for a Hospitality Associate who will be the first point of contact for every interaction with our members and guests.
The Position
Midtown believes in putting the customer at the center of every decision that we make. Our Hospitality Associates set the tone for the experience of each member and guests through warm greetings, genuine goodbyes, resolving questions or issues accurately and quickly and creating memorable, lasting moments during each visit. A Midtown Hospitality Associate plays a key role in delivering on our promise to inspire others to transform their lives. Welcome to some of the most important work you will ever do.
You will love this job if :
- You love inspiring a sense of community and providing personal attention
- You find immense joy in welcoming individuals who enter the club in a warm and pleasant manner
- You consistently strive to create a lasting first impression
- You thrive in creating memorable moments for members and guests
- You are passionate about helping others
- You are well-engaged in policies and procedures and will be able to communicate them in a positive way to members
- Receive coaching with optimism and implement recommendations
As Hospitality Associate, you will :
Experience and Requirements
Compensation
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
MIDTOWN is an Equal Opportunity Employer.
Salary : $15