What are the responsibilities and job description for the Administrative Customer Service Specialist position at Midwest Refrigerated Services?
Join Our Team as an Administrative Customer Service Specialist!
Are you organized, detail-oriented, and ready to make a meaningful impact in a dynamic work environment? We’re looking for an Administrative Customer Service Specialist to provide exceptional support through administrative excellence and effective communication.
What You'll Do:
As an Administrative Customer Service Specialist, your role will combine customer interactions with essential office support tasks, including:
- Answering Phones: Serve as the first point of contact, managing calls with professionalism and efficiency.
- Database Management: Accurately update and maintain information in our systems to ensure seamless operations.
- Appointment Scheduling: Coordinate, track, and manage appointments with precision.
- Customer Inquiries: Respond to questions and provide information promptly and courteously.
- Problem-Solving: Address administrative challenges to support customer and team needs.
- Support Tasks: Take on additional administrative responsibilities as assigned by management.
What We’re Looking For:
- Strong organizational skills with attention to detail.
- Proficiency in database management and office software (e.g., Microsoft Office Suite).
- Exceptional phone etiquette and communication skills.
- Ability to handle multiple priorities in a fast-paced environment.
- A commitment to punctuality, reliability, and professionalism.
Why Join Us?
- A collaborative and supportive work culture.
- Opportunities to enhance your administrative and customer service skills.
- Competitive compensation and benefits.
- The chance to play a key role in the success of our team and operations.
If you’re a dependable professional with a knack for organization and customer service, we’d love to hear from you!
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Ability to Commute:
- Pleasant Prairie, WI 53158 (Preferred)
Ability to Relocate:
- Pleasant Prairie, WI 53158: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $22
