What are the responsibilities and job description for the Medical Billing Specialist (SGP) position at Mitchell International?
Company Overview
The Enlyte Family of Businesses
Mitchell | Genex | Coventry
Enlyte is the parent brand of Mitchell, Genex and Coventry, an organization unlike any other in the Property & Casualty industry, bringing together three great businesses with a shared vision of using technology innovation, clinical services and network solutions to help our customers and the people they serve. Our suite of products and services enable our employees to help people recover from challenging life events, while providing opportunities for meaningful impact and career growth.
Job Description
We’re seeking several talented individuals to join the team as Medical Billing Specialists. Our Medical Billing Specialists provide administrative support in the collections process working with our customers (insurance companies, prescribers, patients and pharmacies) on billing related to prescription processing. Responsibilities include but are not limited to the following:
- Inquire to and correspond with customers in attempt to collect on unpaid prescriptions
- Place calls or send messages to those with unresolved issues
- Review claims to ensure blocks are placed to prevent bad debt and remove blocks when appropriate so that medications can be processed
- Maintain the database by entering, updating, and retrieving data
- Assist in resolution of outstanding invoice problems from past due accounts
- Identify and escalate payment issues according to established procedures
Qualifications
- No previous industry experience is required as we provide comprehensive on-the-job training
- Basic computer and keyboarding skills are required; Microsoft Office suite is a plus
- Excellent interpersonal and communication skills, including good grammar and diction
- Maintain a positive and professional demeanor during all business interactions
- Effectively analyze factors concerning risk and liability
- Make sound decisions with an ability to learn quickly
- Work independently with minimal supervision
- Outstanding time management and prioritization skills
- Understanding of medical terminology and billing is desired
- Ability to sit for long periods (up to 8 hours per day)
Education: Minimum High School diploma or GED equivalent required. Some training in medical billing and experience in collections would be a plus.
Mitchell International, an equal opportunity employer, values the diversity of our workforce and the knowledge of our people. Mitchell will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.
