Human Resource Manager

About Mobile Health

Mobile Health is a market leader in occupational health and employment-related screening services across the United States. With five owned-and-operated clinics in New York City and over 6,500 affiliated locations, Mobile Health sees millions of patients per year. Our comprehensive services include drug testing, physicals, respirator fit testing, hearing testing, vision screening, vaccines and titers, and more. Guided by our core values of customer centricity, problem-solving, and innovation, we strive to deliver exceptional service and creative solutions to meet the needs of our clients. We are committed to fostering an environment where forward-thinking ideas drive progress and customer satisfaction is always our top priority. We gain consensus by mutual agreement with our B2B client partners and are on a mission to make occupational health and employment-related screening the easiest part of their job. To achieve that, we are leveraging technology to change how occupational health is delivered. As a technology-driven company, we’re at the forefront of unleashing new and better ways to keep businesses safe and their employees healthy. Mobile Health is growing, and we are looking for amazing people to join our team!

Location

100% remote with occasional travel for key meetings, events, and clinic visits.

Salary

Competitive salary with performance-based incentives

Overview

Mobile Health is seeking an experienced and strategic Human Resources Manager who will report directly to the CEO and will lead and oversee HR operations, ensuring alignment with our company’s mission, core values, and strategic goals. This role will focus on driving organizational excellence through effective people management, innovative HR strategies, and a commitment to building a positive, inclusive, and high-performing workplace culture. The ideal candidate will bring extensive HR expertise, exceptional leadership skills, and a forward-thinking approach to help scale our growing organization.

The Human Resource Manager oversees all day-to-day HR operations within the organization, ensuring effective and efficient HR functions. Key responsibilities include:

• Recruiting and Onboarding/Offboarding: Extensive end-to-end recruiting experience for corporate and clinical roles, aligning with Mobile Health’s staffing needs. Managing talent acquisition processes and ensuring smooth transitions for new hires and exiting employees.
• Employee Benefits Administration: Coordinating employee benefits through a Professional Employer Organization (PEO) and acting as a resource for benefits inquiries.
• Employee Relations: Fostering a positive work environment by addressing employee concerns, promoting engagement, and supporting workplace morale.
• HRIS and Intranet Management: Maintaining the HR Information System (HRIS) and organizing content for the intranet site to keep resources easily accessible and up to date.
• Administrative Support: Handling HR record-keeping, file maintenance, and data entry in HRIS as needed.
• Professional Development: Lead growth-focused learning and development for corporate and clinical staff.
• Supervision: Directly supervising and providing guidance to one HR Generalist to support HR initiatives and daily tasks.
  
  

This position is essential to supporting HR operations and contributing to an organized, responsive, and employee-focused HR function.

Essential Duties & Responsibilities

· End-to-end recruiting for corporate and clinical roles, aligning with Mobile Health’s staffing needs.

· Employee Relations.

· Management of HR Generalist.

· Install and refine a performance management system tied to salary, career development, and retention

· Benefit expert (from Open Enrollment to Terminations).

· All state and federal reporting.

· Works closely with all department managers and Senior Leadership.

· Organization-wide communications as necessary.

· Onboarding/Terminations.

· Responsible for coordinating orientation.

· Maintain Mobile Health’s organization charts.

· Responsible for clinic and corporate visits and acting as a liaison between staff and HR.

· Responsible for learning and development initiatives for corporate and clinical staff.

· Monitors the HR email inbox and delegates enquiries as needed.

· Tracks status of candidates in HRIS and responds with follow-up letters at the end of the recruiting process.

· Completes Forms I-9, verifies I-9 documentation and maintains I-9 files for corporate and clinic staff.

· Submits online investigation requests and assists with new-employee background checks.

· Performs customer service functions by answering employee requests and questions.

· Responsible for maintaining the company’s intranet page.

· Champion diversity, equity, and inclusion in the workplace.

· Cultivate and promote a positive, inclusive, and engaging company culture that reflects organizational values and supports team collaboration and employee satisfaction.

· Performs other related duties as assigned.

Experience & Education

· Bachelor’s degree in human resources, psychology, or related field and/or equivalent experience.

· 5 - 8 years Generalist or HR Manager role

· Excellent verbal and written communication skills.

· Excellent interpersonal and customer service skills.

· Excellent organizational skills and attention to detail.

· Working understanding of human resource principles, practices, and procedures.

· Excellent time management skills with a proven ability to meet deadlines.

· Ability to function well in a high-paced and at times stressful environment.

· Proficient with Microsoft Office Suite or related software.

· Extensive End-to-end recruiting experience for corporate and clinical roles.

· Experience with HRIS systems and leveraging technology in HR operations.

· HR experience managing a remote team.

· Proven experience in fostering and building a positive, inclusive, and engaging company culture that aligns with organizational values and goals.

· Experience with EOS is a plus

Benefits

• Comprehensive Benefits
• 401(K)
• Generous PTO/Holidays
• Professional Growth
• Flexible working arrangements

Why Mobile Health?

Mobile Health has disrupted the industry since 1984. And we’re not stopping any time soon. We’re changing the way companies think about employee health and safety. We work hard to create a world where occupational health and employee screening are an open door to growth. Our dedication is real. You can feel the passion and enthusiasm. We break barriers. We’re the solution the industry desperately needs. Ready to join us? We can’t wait to meet you.

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.