SUMMARY. The Technical Support Rep 2 is responsible for providing advanced technical support to Momentum's direct business customers and Momentum resellers. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. GENERAL DUTIES AND RESPONSIBILITIES. Provides superior customer service and advanced technical support for direct business customers including troubleshooting, making configuration changes, processing c...
Job Description. Job Description. SUMMARY. Momentum Telecom is a leading global provider of managed cloud services to medium to large enterprise customers. Momentum's offerings include cloud voice, unified communications and collaboration, and managed network connectivity including SD-WAN. Momentum utilizes a network of channel sales partners in addition to a direct sales team and leverages relationships with top-tier technology partners to optim...
JOB SUMMARY. Manages and leads Tier 1 technical support call center activity. Daily interaction with all levels within the Momentum organization, external customers, internal workgroups and employees. . GENERAL DUTIES AND RESPONSIBILITIES. Responsible for the effective and efficient daily management of all Tier I call center technical support/customer care activities and customer interactions. Leads, coaches and directly manages all White Label S...
. . Summary. This position will play a key role in the growth and expansion of business services and product offerings at Momentum Telecom. The individual in this role is primarily responsible for the sale of Momentum Hosted VoIP, High Capacity Data and Video to mid-size and large businesses through Momentum’s Sales Model. Successful candidates will be closing qualified opportunities received from multiple leads sources up to and including, Telec...
. . Summary. This position will play a key role in the growth and expansion of business services and product offerings at Momentum Telecom. The individual in this role is primarily responsible for the sale of Momentum Hosted VoIP, High Capacity Data and Video to mid-size and large businesses through Momentum’s Sales Model. Successful candidates will be closing qualified opportunities received from multiple leads sources up to and including, Telec...
The Technical Project Manager, part of the Technical Project Management Team, reporting to the Director of Technical Project Management. This role focuses on managing technical projects for Momentum Network Services, including infrastructure-related data circuit implementations and new data point of presence (PoP) installations and migrations. Responsibilities include but are not limited to coordinating with carriers and data center providers, or...
The Technical Project Manager, part of the Technical Project Management Team, reporting to the Director of Technical Project Management. This role focuses on managing technical projects for Momentum Network Services, including infrastructure-related data circuit implementations and new data point of presence (PoP) installations and migrations. Responsibilities include but are not limited to coordinating with carriers and data center providers, or...
