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Channel Account Manager

MSPbots
Chicago, IL Full Time
POSTED ON 12/13/2024 CLOSED ON 1/22/2025

What are the responsibilities and job description for the Channel Account Manager position at MSPbots?

At MSPbots.ai, we leverage cutting-edge technology to deliver innovative solutions that empower businesses. We pride ourselves on our commitment to exceptional service and client satisfaction. Join our dynamic team and help us grow our client relationships!


We are seeking a dynamic Channel Account Manager to build and nurture strategic partnerships, driving growth through our channel ecosystem.


  • Company: MSPbots (https://mspbots.ai/)
  • Work Hours and Schedule: 8 am to 5 pm CST, Monday to Friday (Fixed rest days: Sat-Sun)
  • Work Setup: Remote


Key Responsibilities:

  • Partner Relationship Management: Build strong, collaborative relationships with channel partners to foster mutual growth and success.
  • Sales Enablement: Develop and deliver training, tools, and resources to empower partners to effectively sell [company's SaaS product/service].
  • Strategic Planning: Collaborate with partners to create go-to-market strategies and business plans aligned with company goals.
  • Performance Management: Monitor partner performance, analyze sales metrics, and provide actionable insights to improve outcomes.
  • Revenue Growth: Drive partner-generated revenue by identifying new opportunities, supporting deal negotiations, and ensuring customer satisfaction.
  • Market Intelligence: Stay informed on industry trends, competitive landscape, and partner ecosystem to optimize strategies.
  • Cross-Functional Collaboration: Work closely with internal teams, including marketing, product, and customer success, to ensure alignment and support for channel initiatives.


Qualifications:

  • Experience: 3 years in channel management, sales, or business development, preferably in the SaaS or technology industry.
  • Skills: Strong relationship-building, negotiation, and communication skills; ability to influence and motivate diverse stakeholders.
  • Knowledge: Familiarity with SaaS business models, channel partner ecosystems, and CRM tools (e.g., Salesforce).
  • Education: Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).
  • Mindset: Results-driven, proactive, and adaptable with a passion for technology and partner success.


Benefits

  • Scaling Commission
  • 401k
  • Health Insurance
  • Work Remotely
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