Residential Maintenance Technician

Job Summary

The Maintenance Technician II is responsible for responding to and repairing property issues identified by our residents throughout the branch city market. This is a full-time position and reports directly to the Maintenance Lead, Supervisor, or Manager.

• Review the calendar each day for assigned work orders to be completed. Ensure all requested repair information is gathered and all appropriate supplies are available
• Schedule daily tasks and communicate with residents on expected arrival times
• Complete all requested property maintenance within level agreement (SLA) turn-around times and scope which includes but not limited to property walks, plumbing, electrical, mechanical, HVAC, carpentry repairs as well as external repairs to asset
• Ensure all work orders are closed out timely (while at the home prior to next appointment)
• Responsible for documenting all completed work by taking before and after photos
• Track supplies and tool usage for restocking and servicing
• Basic knowledge of technology but the ability to learn, adapt and grow
• Perform rekeying of properties as well as other specific repair and/or securing work directly in the pursuit of successful property condition management
• An understanding of a great move in experience and performing effective pre move in audits/repairs prior to a new move in
• Basic level knowledge of plumbing, electrical and carpentry work with the expectation of development and growth; if certified in one trade, the ability to perform work internally utilizing knowledge of systems
• Provide exceptional customer service
• Provide assistance and resources to peers as needed
• Maintain and understand fundamental knowledge of the business
• Ability and willingness to learn all aspects of the Maintenance Technician position and continue to grow and develop to the next level within the company, Maintenance Technician Lead
• Other duties as assigned

What you’ll need to have:

• HS Diploma or GED
• Service-minded approach to all aspects of the job.
• 2-3 years of prior maintenance experience minimum of 1-year in maintenance with single-family or multi-family property management company
• Vocational/technical school and/or college considered a plus
• Basic knowledge of building and property management codes
• Knowledge of HVAC, electrical, plumbing, carpentry, lock key and general household repairs
• One or more of HVAC, Plumbing, Electrical certification preferred
• Good communication and written skills
• Great organizational and customer service/satisfaction philosophy
• Must have a current and valid driver's license as you will be operating a company vehicle
• Be at least 21 years old
• Must be able to multi-task in a fast-paced work environment

Typical workdays are Monday through Friday. Occasional evening and weekend work may be required as job duties demand.

Our full-time employee benefits include:

• A competitive compensation package, annual bonus, 401k match
• Flexible PTO including 7 paid holidays, 1 floating holiday, and 1 volunteer day
• Employer-paid benefits (medical, dental, vision, health savings account)
• Professional career development and reimbursement
• Up to 16 weeks paid maternity leave; up to 4 weeks of paid parental leave
• Backup childcare offered through Bright Horizons

Job Type: Full-time

Pay: $23.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Rotating weekends
• Weekends as needed

Application Question(s):

• Can you pass a background check

Experience:

• Maintenance: 2 years (Required)
• Mechanical knowledge: 1 year (Preferred)

License/Certification:

• EPA Universal Certification (Required)
• Drivers License (Required)
• Proof of vehicle insurance (Required)

Ability to Commute:

• Tucson, AZ (Required)

Ability to Relocate:

• Tucson, AZ: Relocate before starting work (Required)

Work Location: In person

Salary : $23 - $24