Description. Job Purpose. Primary responsibility is to support MPW's HelpDesk advanced Internet and video customer issues, including setup and configuration of all Commercial edge equipment, and administration and maintenance of infrastructure resources. Assist System Administrator II and Sr. Network Engineer as necessary. Responsible for the integrity of the network and overall network security. Specific Responsibilities. Handle escalated calls ...
Description. Job Purpose. Maintain all water production facilities (pumping, chemical treatment, wells, etc.) to ensure safe delivery to the customer. Specific Responsibilities. Perform all duties with regard to operation and maintenance of the water pumping and chemical treatment system. This includes operating and maintaining pumping equipment, chemical treatment equipment, water production wells, and performing water quality tests per MPW and ...
Description. Job Purpose. Follow direction from the Network Architect to implement, manage, and maintain computer and service provider networks, such as FTTH network, Municipal Area Network, fixed wireless network, and IPTV network. Perform service provider and enterprise class network modeling and analysis. Support, monitor, test and troubleshoot service provider network and enterprise server hardware and software systems as required. Provide su...
Description. Muscatine Power and Water - Summer Internship in the Marketing Department. The Muscatine Power and Water (MPW) Marketing Department Internship does not require prior knowledge but will help the selected person gain a better understanding of the utility's marketing and public relations environment. The marketing team is a small team and share responsibilities for communication with both internal and external customers. Some experience...
Description. Muscatine Power and Water - Summer Internship in the Marketing Department. The Muscatine Power and Water (MPW) Marketing Department Internship does not require prior knowledge but will help the selected person gain a better understanding of the utility's marketing and public relations environment. The marketing team is a small team and share responsibilities for communication with both internal and external customers. Some experience...
Description. Job Purpose. Provide excellent customer service and complete tasks pursuant to daily schedule. Receive and process customer payments, troubleshoot customer concerns, sell and support communications products, and support various Customer Services programs. Specific Responsibilities. Using the approved communications model to ensure customers are handled efficiently and with respect, respond to customer telephone calls, emails, and in-...
