Front Office Coordinator

Job Overview
We are seeking a highly organized and personable Front Office Coordinator to join our team. This role is essential in ensuring the smooth operation of our front office, providing exceptional customer service, and supporting our administrative functions. The ideal candidate will possess strong phone etiquette, excellent proofreading skills,

Duties

• Provide excellent customer service to all clients
• Answer incoming customer calls and emails
• Assist with in-person meetings
• Participate in training to learn the PrintSmith (printing industry) software platform:
• Create customer printing orders and reorders
• Order lookup and order tracking to assist customers
• Help resolve customer complaints – involving the other staff members as needed
• Assist with marketing tasks if applicable
• Other tasks will include delivery inspections, reviewing delivery tickets, and postage metering
• Assist in bindery as needed

Qualifications

• Detail-oriented individual who is comfortable with both taking initiative and working in collaboration
• Must have a good understanding of technology and be computer-savvy
• Ideal candidate will be energetic, task-oriented, and creative with strong work ethic and positive attitude
• Ability to communicate well with others and maintain a professional demeanor
• Must be adept at learning new software programs

Working with Naples Print Source is a great opportunity to grow your customer service skills. This is an onsite position based in North Naples, Florida.

No calls please.
Job Type: Part-time hourly
Schedule:

• Day shift
• Monday to Friday
• No nights
• No weekends
• Work Location: In person

Job Type: Part-time

Pay: $18.00 - $22.00 per hour

Expected hours: No more than 24 per week

Benefits:

• Flexible schedule

Schedule:

• Day shift

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Naples, FL 34110 (Required)

Work Location: In person

Salary : $18 - $22