Digital Banking Specialist. Act as primary liaison post-sale to ensure proper setup and training of all new and existing digital banking clients, with a focus on delivering 100% customer satisfaction. Oversee the complete setup and ongoing maintenance of all digital banking products and services, ensuring seamless execution and high-quality results. Conduct thorough research and troubleshooting to resolve customer issues efficiently and effective...
Job Summary. We are seeking a highly skilled Digital Banking Specialist to join our team at National Cooperative Business Association. Key Responsibilities. Act as primary liaison post-sale to ensure proper setup and training of all new and existing digital banking clients. Complete setup and ongoing maintenance of all digital banking products and services. Research and troubleshoot customer issues. Customer training. Support and assist team oper...
What You'll Do. As a Digital Banking Specialist, you will be responsible for the end-to-end management of our digital banking products and services, ensuring that our clients receive the highest level of support and guidance. Main Responsibilities. Manage the setup and maintenance of digital banking products and services, including onboarding and training. Provide expert-level support to clients, addressing any concerns or issues they may have. I...
About the Role. The Digital Banking Specialist will play a crucial role in ensuring the successful implementation and ongoing management of our digital banking products and services. Key Accountabilities. Serve as the primary point of contact for digital banking clients, providing exceptional support and guidance throughout their journey with us. Ensure seamless onboarding and training processes for new and existing clients, guaranteeing they hav...
Role Overview. The Digital Banking Specialist is a key member of our team, responsible for delivering exceptional client experiences and driving the successful implementation and ongoing management of our digital banking products and services. Main Duties. Act as the primary point of contact for digital banking clients, providing expert-level support and guidance throughout their journey with us. Ensure seamless onboarding and training processes ...
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