Repair Technician

National Pool Partners (NPP) is a family of companies with a mission to elevate the pool service industry and make pool ownership enjoyable. As a growing Company, we are always looking to expand our team with those who display the following characteristics that align with our core values:

• Positive
• Customer-centric with a passion for serving others and delivering results
• Self-starter
• Reliable and looking to grow in a fast-paced business

As a member of the team, you will enjoy:

• Working for a dynamic company with a people-first culture
• Medical benefits including company-paid dental
• 401k with Company match
• Tremendous opportunities for growth and development

At this time, we're actively looking for a Pool Repair Technician and a summary of the role can be found below. If this opportunity aligns with your background, skills and interests, we strongly encourage you to apply and / or share this ad with a member in your network who may be a great fit!

The Pool Repair Technician will be responsible for general pool repair and maintenance, including, but not limited to, pool equipment, pool plumbing, and low-voltage wiring. Pool Repair Technicians are customer-facing and are expected to approach each job professionally to maintain our high standard of customer care. 

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. 

• Diagnose, repair, and install pool equipment at customer locations. 
• Thoroughly evaluate customer pool equipment and identify needed repairs or upgrades in equipment.   
• Meet with and explain to customers needed repairs, providing options to customers for solving their pool issues.  
• Communicate with customers in advance of arriving at their home.  
• Properly document jobs and work performed using mobile company technology. 
• Quickly and clearly communicate internally and with the office and supervisor through email, messaging applications, or in person. 
• Assist in technical training for the service department and other repair techs, if needed. 
• Safely drive the company vehicle to appointments at customer’s location 
• Perform truck inspection weekly and notify mechanic of any issue that arises in real-time. 
• Maintain parts, equipment, supplies, and chemical stock inventory levels in the vehicle. 
• Work with office staff to ensure a high degree of accuracy with regard to accounting and billing. 
• Improve processes and come up with innovative ideas to help us grow to the next level. 
• Present yourself in a professional manner always. 
• Perform other duties as assigned.