What are the responsibilities and job description for the Front Desk Agent position at Natural Smiles?
Are you ready to be the welcoming face of a high-quality, patient-focused dental practice? At Natural Smiles, we’re looking for a friendly and organized Front Desk Agent to join our team in beautiful downtown St. Petersburg!
About Us:
Natural Smiles is a fee-for-service dental office where exceptional patient care is our top priority. We’re proud to provide a personalized experience free from the complexities of insurance processing, focusing entirely on delivering the best dental care and service possible.
Your Role:
As our Front Desk Agent, you will be the first point of contact for our patients, ensuring a warm and professional experience from start to finish. Responsibilities include:
- Welcoming patients and creating a positive first impression.
- Scheduling appointments and managing the office calendar efficiently.
- Communicating with patients about treatment plans and financial arrangements.
- Handling payments and maintaining accurate patient records.
- Keeping the front desk area organized and presentable.
- Supporting administrative tasks as needed for smooth office operations.
What We’re Looking For:
- Previous experience in a dental or medical front desk role is preferred, but we’re willing to train the right person.
- Strong communication and interpersonal skills.
- Exceptional organizational skills and attention to detail.
- Comfort discussing financial arrangements with patients.
- Familiarity with dental office software (experience with Open Dental is a plus).
- A team-oriented mindset and a positive, professional attitude.
What We Offer:
- Competitive pay.
- A supportive, team-oriented environment in a modern and vibrant location.
- Opportunities for professional growth and development.
Join Our Team:
If you’re passionate about delivering excellent patient experiences and thrive in a dynamic, fast-paced setting, we’d love to hear from you!
Send your resume and a short cover letter to admin@natural-smiles.com. Let us know why you’d be the perfect addition to the Natural Smiles family!
Natural Smiles is an equal-opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace.
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Schedule:
- 8 hour shift
Work Location: In person
Salary : $20 - $24