Nurse Manager

Description

Are you passionate about making a difference in the lives of underserved communities?  

 

Do you thrive in a role that allows you to lead and coordinate community health initiatives to improve the well-being of adults, children, and families?  

 

If so, we have the perfect opportunity for you! 

 

Near North Health, a longstanding pillar of Chicago's healthcare landscape, is seeking a visionary and compassionate Nurse Manager to join our dedicated team. Since our inception in 1966, we have remained committed to our mission of providing accessible, affordable, and high-quality primary healthcare services to all, regardless of their financial circumstances. 

 

As Nurse Manager you will play a pivotal role in our mission to serve primarily low-income uninsured or underinsured residents of Chicago's medically underserved communities while working with the Practice Manager & Regional Medical Director to design and implement system improvements specific to the delivery of nursing services throughout NNH medical clinics supporting a Medical Home and Team Based Care Model of patient care and improving/sustaining clinic productivity and services, achieving targets and improving patient outcomes. Your leadership and managerial skills, will further solidify our position as one of the largest providers of community-based primary care in the city. 

 

Key Responsibilities:

 

1.  Operational Excellence:  

• Ensures compliance with all federal, state, and local regulations, as well as organizational policies and procedures. 

 

2.  People and Culture: 

• Demonstrates Near North Health’s Code of Ethics commitments, driving a culture that aligns with the organization’s mission, vision and values.  
• Directs, coordinates, and evaluates nursing staff and nursing services at the health center, including conducting performance evaluations and provides ongoing feedback and coaching.
• Responsible for the onboarding, training and development of nursing staff.  Provides and/or coordinates in-service training on CPR, EMR usage and other topics, as appropriate. 
• Supervises and directs the work of nursing department staff, including nurses, medical assistants, referral coordinators, patient care coordinators, students, and others.

3.  Quality and Patient Care: 

• Develops, implements, and evaluates nursing care criteria for clinical practice. 

• Ensures nursing staff keep all exam and procedure rooms appropriately stocked and emergency carts are maintained and available at each location.  Determines appropriate levels of medical supply inventory. 
• In collaboration with Patient Access Manager and Risk Manager, responsible for investigating and resolving patient incidents and complaints as they pertain to nursing services.   
• Oversees immunization program, including vaccine ordering process, receipt, maintenance/storage, compliance with state and other grants and requirements. 
• Provides direct care to patients within the approved scope of nursing licensure. 
• Work collaboratively with Director of Risk Management to develop and implement risk management strategies to minimize liability and ensure a safe environment for patients and staff. 
• Maintain accurate and confidential patient records in accordance with HIPAA regulations. 

 

4.  Financial Sustainability and Stewardship: 

• Collaborates with leadership in development of long-range plans and budgets specific to the nursing department.  Monitors and manages the nursing department budget.
• Clinic supply management with a lens toward financial stewardship. 

 

5.  Innovation and Integration 

• Implement new programs, services, and technologies to improve clinic performance and patient outcomes. 

 

6.  Community Engagement  

• Collaborate with other departments and external partners to support organizational initiatives. 

 

7.  Performance Criteria 

• Drives outcomes through the monitoring of Key Performance Indicators (KPIs) that measure how effectively Near North Health is meeting its mission. The KPIs will fall under the strategic pillars: operational excellence, people and culture, quality and patient care, financial sustainability and stewardship, innovation and integration and community engagement.  

 

Minimum Qualifications 

• Current IL R.N. license. 

• Minimum of five years' experience in a nursing director/manager position. 

• Knowledge of healthcare regulations including OSHA, Joint Commission, and PCMH requirements 
• Excellent communication and interpersonal skills to interact effectively with patients, staff, providers, and external partners.  
• Proven ability to lead clinical staff with excellence and develop strong standards of patient care and quality outcomes.  
• Strong analytical and problem-solving skills.  Problems are solved with creativity and ingenuity. 
• Able to establish and maintain effective working relations and to work in a team environment.  

  

Preferred Qualifications 

• Five or more years' experience directing/managing nursing operations. 

• Bachelors or Master's degree in Nursing. 

• Experience working with a wide variety of patient populations, including patients living in poverty and individuals of minority groups.

 

Physical Requirements: 

• Ability to sit, stand, and walk for extended periods. 

• Occasionally lift and carry items weighing up to 25 pounds. 

• Ability to work in a fast-paced environment and handle multiple priorities simultaneously.

 

Working Conditions: 

• Work is typically performed in a clinical setting with regular interaction with patients, staff, and providers. 
• Occasional travel between clinic sites may be required. 

 

Other Requirements:   Saturday hours, evening hours and/or may be required to work at a different site.

 

 

To review the full job description, click here.

 

Why Join Near North Health:

 

At Near North Health, we believe that everyone deserves access to quality healthcare, regardless of their financial circumstances. By joining our team, you will become part of an organization dedicated to making a positive impact in the lives of the most vulnerable members of our community. You will have the opportunity to lead and innovate community health initiatives that bring about meaningful change. 

 

We offer a competitive salary and benefits package, as well as a supportive and collaborative work environment that values the contributions of every team member. As Nurse Manager, you will have the chance to create a lasting legacy in the communities we serve. 

 

How to Apply: 

If you are excited about this opportunity and believe you have the skills and passion to lead our clinical nutrition department, we encourage you to apply today! Please submit your resume and a compelling cover letter detailing your relevant experience and vision for community health at Near North Health by completing the information to the right, uploading your resume and clicking “Start Application”. 

 

Near North Health is an equal opportunity employer and welcomes candidates from diverse backgrounds to apply. Let's work together to make a difference in the lives of our community members! 

 

Join us at Near North Health and be a part of a legacy of care and compassion that spans generations. Apply now and let your impact be felt far beyond our nine health centers and nutrition site. Together, we can build a healthier, stronger Chicago for all.

Qualifications

Minimum Qualifications 

• Current IL R.N. license. 

• Minimum of five years' experience in a nursing director/manager position. 

• Knowledge of healthcare regulations including OSHA, Joint Commission, and PCMH requirements 
• Excellent communication and interpersonal skills to interact effectively with patients, staff, providers, and external partners.  
• Proven ability to lead clinical staff with excellence and develop strong standards of patient care and quality outcomes.  
• Strong analytical and problem-solving skills.  Problems are solved with creativity and ingenuity. 
• Able to establish and maintain effective working relations and to work in a team environment.  

  

Preferred Qualifications 

• Five or more years' experience directing/managing nursing operations. 

• Bachelors or Master's degree in Nursing. 

• Experience working with a wide variety of patient populations, including patients living in poverty and individuals of minority groups.

 

Physical Requirements: 

• Ability to sit, stand, and walk for extended periods. 

• Occasionally lift and carry items weighing up to 25 pounds. 

• Ability to work in a fast-paced environment and handle multiple priorities simultaneously.

 

Working Conditions: 

• Work is typically performed in a clinical setting with regular interaction with patients, staff, and providers. 
• Occasional travel between clinic sites may be required. 

 

Other Requirements:   Saturday hours, evening hours and/or may be required to work at a different site.