What are the responsibilities and job description for the Account Manager- Small Market position at NetDocuments?
NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters.
NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team.
At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2022 list of Inc. Magazine’s 5000 Fastest-Growing Private Companies in America. Other recent awards include:
- 2023 National Top Workplaces
- Two-time winner (2021, 2022) Top Workplace in the US by the Salt Lake Tribune
- Two-time winner (2021, 2022) Utah’s Best Companies to Work for by Utah Business magazine
- 2022 Employee Appreciation and Employee Well Being by the Salt Lake Tribune
- 2022 Top Workplace in the US by the Salt Lake Tribune for the Technology Industry
- 2022 Top Workplace in the US by the Salt Lake Tribune for Compensation & Benefits
- 2022 Top Workplace in the US by the Salt Lake Tribune for Work-Life Flexibility
- 2021 Top Workplace in the US by the Salt Lake Tribune for Remote Work
- 2021 Top Workplace in the US by the Salt Lake Tribune for Top Managers
- 2021 Top Workplace in the US by the Salt Lake Tribune for Compensation
- 2021 Coolest Tech Companies to Work for by Dev Mountain
Come join our team and work inspired each day!
About the Role:
NetDocuments is seeking an Account Manager who is responsible for developing and managing existing customer accounts while building relationships to find solutions to customer needs for our SaaS company. The Account Manager will report to the Sales Manager. The ideal candidate will have experience with all aspects of the customer relationship process.
What your contributions will be:
- Experience in selling software solutions. Legal tech and SaaS experience are a plus
- Self-motivated and passionate about succeeding and career growth
- Ability to communicate with prospects and business owners in a professional and courteous manner
- Active listening skill essential to gathering information, evaluating business problems/needs and ability to communicate solutions realized through our software platform
- Self-starter, passionate about developing new skills and learning industry knowledge to maximize success
- Critical thinker with the ability to adapt and work in faced paced environment
- Team player who is willing to collaborate across business segments and share best practices to make everyone better
- Excellent written, verbal and communication skills. Technically minded and demonstrates effective use of MS Office tools. Salesforce experience is a plus
- Other duties as assigned
What you will bring to the team
- Relationship Builder
- Organizational Skills
- Communication Proficiency
- Presenting
- Collaboration Skills
- Customer Orientation
- Problem Analysis
- Business Orientation
What you will need for success:
- 2 years of quota carrying experience selling software solutions
- Prior experience in B2B sales and outreach to bring in new business, legal tech sales a plus
What you will receive (US Specific):
- 90% healthcare premiums company covered
- HSA company contribution
- 401K match at 4% with no vesting period
- Twice a year merit increases
- Flexible time off typically 3 to 4 weeks a year, not including the 9 paid holidays
- Authenticity and accountability from leadership
- Connection, access, and mentorship from exceptional leaders
- Growing company with opportunities for advancement
NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.
