Provide technical support across a broad range of solutions for clients. Responsibilities. Provide technical support on solution application questions from clients regarding the company’s software. Analyze, diagnose, and resolve client questions or problems via various support platforms related to system configurations and setup, product functionality, bugs, and enhancement requests. Document problems and solutions on how to properly address clie...
Provide solution feature and functionality knowledge during the sales process and serves as the domain and industry expert for the solution. Responsibilities. Serve as the expert in technical and product support for sales teams. includes complex and first of a kind solution presentations, proposal responses, and follow up for highly complex clients. Develop and present scripted and unscripted solution presentations to a wide variety of audiences,...
Unlock your potential with Netsmart as an Application Specialist. In this role, you’ll play a key part in supporting our healthcare billing solutions, and assisting clients with troubleshooting, data configuration, and process training. You’ll use your problem-solving and customer service skills to ensure seamless billing operations while contributing to internal knowledge bases and team training. Netsmart is a leader in healthcare IT, offering a...
Provide solution feature and functionality knowledge during the sales process and serves as the domain and industry expert for the solution. Responsibilities. Serve as the expert in technical and product support for sales teams. includes complex and first of a kind solution presentations, proposal responses, and follow up for highly complex clients. Develop and present scripted and unscripted solution presentations to a wide variety of audiences,...
Unlock your potential with Netsmart as an Application Specialist. In this role, you’ll play a key part in supporting our healthcare billing solutions, and assisting clients with troubleshooting, data configuration, and process training. You’ll use your problem-solving and customer service skills to ensure seamless billing operations while contributing to internal knowledge bases and team training. Netsmart is a leader in healthcare IT, offering a...
Responsible for the management of one or more projects and project managers/engagement leaders contained within a defined geography or national practice. Responsibilities. Provide strategic direction and manage complex engagement scopes, resource allocation, and client expectations across multiple concurrent implementations. Build and maintain executive-level client relationships, serving as primary escalation point for delivery issues while iden...
Responsible for managing long-term client relationships with existing clients including sale of solutions and services. Did you know that Netsmart is one of the top 25 fastest-growing tech companies in the Kansas City area. If that excites you, please read a little further. At Netsmart, improving care delivery isn’t just our aspiration, it’s our passion. For more than 50 years, we’ve been a healthcare software company developing technology and pr...
Responsible for collaborating with clients to configure software solutions in pre-production and production environments. Responsibilities. Prepare and perform system build, testing and conversion project tasks using the implementation methodology. Test and troubleshoot configurations to improve solution functionality in a variety of client environments. Participate in client meetings and events and internal team initiatives to improve processes ...
Responsible for researching and resolving outstanding balances by following up on claim status, working denials, and filing appeals. Responsibilities. Gather accurate reimbursement on client accounts and identify denial trends to improve client performance. Contact insurance companies by phone, email, fax, and written correspondence to resolve issues that prevent claims from being processed correctly. Follow up on outstanding medical A/R with no ...
Responsible for consultative selling to Netsmart's existing client-base. At Netsmart, improving care delivery isn't just our aspiration, it's our passion. For more than 50 years, we've been a healthcare software company developing technology and providing services in the behavioral health, human services, and post-acute markets. We collaborate with organizations and partner with our clients across the care spectrum to anticipate challenges, ident...
Responsible for identifying qualified leads and setting up meetings for quota-carrying account executives. At Netsmart, improving care delivery isn’t just our aspiration, it’s our passion. . For more than 50 years, we’ve been a healthcare software company developing technology and providing services in the behavioral health, human services, and post-acute markets. We collaborate with organizations and partner with our clients across the care ...
Responsible for identifying qualified leads and setting up meetings for quota-carrying account executives. At Netsmart, improving care delivery isn’t just our aspiration, it’s our passion. . For more than 50 years, we’ve been a healthcare software company developing technology and providing services in the behavioral health, human services, and post-acute markets. We collaborate with organizations and partner with our clients across the care ...
