Community Outreach Liaison (Bilingual English/Spanish)

Company Description

Celebrating 50 years of excellence, New York Psychotherapy and Counseling Center (NYPCC) has been at the forefront of mental health and wellness; assisting children, families, and individuals with behavioral and emotional challenges at our five locations throughout the city.

NYPCC is the leading pioneer of community mental health services, serving over 15,000 clients per month. We run and operate the largest clinic in the State of New York and pride ourselves on innovation and “caring for the community” by providing in-person and telehealth services for our clients, while offering an unsurpassable and competitive compensation structure and benefits package to our team of dedicated employees.

NYPCC is certified by Mental Health America as a Platinum Bell Seal organization, the highest certification possible. NYPCC is proud of our ongoing commitment to employee mental health and well-being.

Why Work at NYPCC:

• We Pay Down Your Student Loans!
• Medical, Dental, and Vision Insurance is Paid for by NYPCC 100%
• Paid Time Off and Company Paid Holidays
• 403B Retirement Plan with Company Match
• Amazing Workplace Culture
• NYPCC Health and Wellness Events

Job Description

The Community Outreach Liaison will be responsible for conducting telephone, written, and face to face outreach and engagement activities to facilitate collaborations with community-based organizations, such as Doctor’s offices, schools, faith-based organizations, etc.

Responsibilities:

• Work closely with the Director of Administration and Marketing and Program Administrator at each NYPCC site, to develop and implement a strategic outreach plan as set forth as a team
• Develop short-term outreach plan and goals
• Identify and engage community and faith-based organizations
• Plan and coordinate outreach activities in designated areas that are intended to identify, capture the attention and interest of parents and caregivers that meet the requirements of our program
• Attend the following events: Health Fairs/Community Events, Community Fairs, Door to Door Engagement, Flyer Distribution, Specific Site Engagement and Recruitment.
• Flexibility to attend events on short notice
• Identify and attend consortiums, meetings and to inform organizations about and increase the visibility of NYPCC’s services
• Effectively lead a team of Outreach Specialists to enhance team performance and productivity
• Support with organizing and facilitating NYPCC workshops and agency presentations to community partners and schools
• Plan and coordinate activities to develop linkage agreements with other community organizations and agencies to host parent coaching groups
• Maintain outreach logs and complete tracking tools in a timely manner
• Attend and engage in team and external meetings
• Attend training and professional development as and when required
• Carry out other duties commensurate with the job title as delegated by Supervisor

Qualifications

• Minimum of Bachelors Degree is required; preferably in Business Administration, Business Development (in the non-profit sector), Psychology, or Human Services. Master’s Degree is a plus!
• Bilingual in English/Spanish
• Must have valid NYS Driver’s License
• 3-4 years of experience managing an outreach or business development staff
• Experience in community outreach and the ability to build and maintain successful strategic partnerships
• Welcoming, enthusiastic, and energetic demeanor with the ability to communicate information clearly and concisely.
• Must be able/willing to conduct field outreach and travel within assigned boroughs via car or public transportation
• High level of motivation, self-direction, and the ability to work independently in the community
• Computer literacy.
• Efficiency using Microsoft Office, (Excel, PowerPoint, Word, Outlook) the internet and CRM platforms, such as, Salesforce
• Effective personnel management and project coordination skills
• Comfortable with public speaking and giving presentations
• Strong written and verbal communications skills and effective time management skills
• Ability to work independently and collaboratively in a demanding and complex work environment to carry out assignments with attention to detail
• Ability to prioritize and adjust to change
• Strong knowledge of social media and other basic marketing platforms.
• Detail-orientated with the ability to manage multiple projects at a time.
• Strong demonstration of professionalism

Additional Information

Salary: $75,000 - $85,000 per year

Compensation will commensurate with experience and qualifications.