Job Description. Purpose. The Service BDC Associate is responsible for generating sales appointments with customers that contactthe dealership via the internet for service of new and / or pre-owned vehicles. The BDC Internet Service Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and ...
Job Description. Purpose. The Service BDC Associate is responsible for generating sales appointments with customers that contactthe dealership via the internet for service of new and / or pre-owned vehicles. The BDC Internet Service Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and ...
Job Description. Purpose. The Service BDC Associate is responsible for generating sales appointments with customers that contactthe dealership via the internet for service of new and / or pre-owned vehicles. The BDC Internet Service Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and ...