What are the responsibilities and job description for the Customer Service Representative position at Nodak Insurance Company?
Nodak Insurance Company, located in Wahpeton, ND, is a well-established insurance company serving North Dakota residents for over 75 years. Recognized as one of the top 50 property/casualty companies in the nation by The Ward Group, we pride ourselves on being more than just agents; we are also your friends and neighbors dedicated to providing answers and support.
This is a full-time on-site role for a Customer Service Representative at Nodak Insurance Company in Wahpeton, ND. As a Customer Service Representative, you will be responsible for ensuring customer satisfaction, handling customer inquiries, providing support, and delivering a positive customer experience on a day-to-day basis.
- Customer Service Representatives and Customer Support skills
- Customer Satisfaction and Customer Experience skills
- Ability to prioritize customer service
- Excellent communication and interpersonal skills
- Problem-solving and decision-making abilities
- Experience in the insurance industry is a plus
- High school diploma or equivalent required; additional certifications a bonus