Make a difference. Be happy. Grow your career. The Field Services Desktop Analyst is responsible for the delivery of IT services, SLAs, hardware break fixes, and upgrades as needed. This position also ensures all services are delivered in a timely, reliable and cost-effective manner. Position Responsibilities. Manage/repair all technology hardware including but not limited to computers, printers, and scanners. Maintain accurate hardware productio...
Make a difference. Be happy. Grow your career. IT SERVICE DESK AGENT I. The IT Service Desk Agent provides level 1 support to organizations by answering, calls, chats, and e-mails from end users, resolves basic IT issues, and documents issues to be handed off to an application support team. Key. Responsibilities. Providing a high level of professionalism and customer service. Serving as first point of contact for end users seeking IT assistance. ...
Make a difference. Be happy. Grow your career. Consulting Services practice teams advocate for and build relationships with current and prospective Nordic project-based consultants and oversee consultant hiring, placement, and career development. The Practice Specialist provides administrative and operational support to one or more practice teams. The Practice Specialist works under the leadership of the Practice Manager or Senior Practice Manage...
Make a difference. Be happy. Grow your career. Responsible for providing day-to-day technical support to employees for a range of hardware and software related systems. Responds to and diagnoses problems through discussion with users, which includes trouble shooting, fault rectification and problem escalation. Provides effective and timely resolution of users' problems, queries or complaints. Assists in hardware and software evaluation and recomm...
