This position is only available for those whose address is outside of the Omaha and Lincoln Metropolitan Areas. Careers Happen Here. We are Family Oriented and a Team Driven Environment. . This is a fantastic opportunity to work for North End Teleservices and establish a career supporting student borrowers' questions. As one of the fastest growing companies in the State of Nebraska, we have many opportunities for growth within our company. Benefi...
The Director of Security is responsible for developing, implementing, and overseeing the security strategies, policies, and procedures to protect North End Teleservices' employees, clients, assets, and facilities. This role ensures compliance with federal, state, and local regulations, as well as industry best practices, while fostering a culture of safety, security, and risk management. Key Responsibilities. Strategic Leadership. Develop and exe...
North End Teleservices is a place where Diversity. Equity. and Inclusion Matters. This is. a fantastic opportunity. to come to North End Teleservices and establish a career supporting marketplace insurance questions. We continue to grow and have so many opportunities for growth within our company. Benefits. Competitive pay. Up to $500. in incentives. paid. once team member has reached 60-days of employment. Sick time starts. accruing. on day one....
Job Summary. Operation of company vans under all types of weather conditions. safely transporting employees and other authorized persons over pick-up routes according to a time schedule or special trips as authorized by North End Teleservices administrative team. Conducts bus practice and emergency evacuations. Services, inspects, and cleans vehicles and related equipment. Performs and completes daily pre-trip inspections. completes forms, record...
The Workforce Management Real-Time Analyst (WFM RTA) is responsible for effectively managing call volume routing, representative statuses, making real time staffing and routing adjustments to meet volume requirements, adherence metrics that meets or exceeds key performance indicators for service level and first call resolution on each program. This is an in-center position. Key Responsibilities/Performance Requirements. Monitor intraday performan...
Role and Responsibilities. The Manager of Projects and Process Development will conduct long-range planning for the organization's facilities and services, implementing solutions and projects as approved. This role requires a high degree of responsibility and offers the opportunity to make a tangible impact, developing new strategies and fostering an environment of growth and teamwork. Supervisory Responsibilities. Recruits, interviews, hires, an...
North End Teleservices seeks a detail-oriented and proactive Procurement Specialist to join our team. The Procurement Specialist will manage the procurement process, ensuring the timely acquisition of goods and services while maintaining the highest standards of quality and cost-effectiveness. This role will report directly to the Chief Financial Officer (CFO) and will support the organization's operational needs. Key Responsibilities. Manage Pur...
Manage first-line supervisors that are responsible for managing the day-to-day operations of a team of representatives handling customer inquiries and issues. Job Duties. Provide leadership and management to associates. Ensure the success of internal and external customers. Provide training and development of the Supervisory team. Communicates areas of accountability and performance expected by teams. Regularly conduct supervisor and Quality Assu...
Roles and Responsibilities. The team lead position is responsible for providing quality and efficient customer service. to customers through the daily management of a team of employees to include hiring. motivating, recognizing and rewarding, coaching, counseling, training, and problem. solving. Additionally, the position is responsible for assisting the manager with. development, analyses and implementation of staffing, training, telemarketing. ...
Careers Happen Here. We are Family Oriented and a Team Driven Environment. . North End Teleservices is a place where Diversity, Equity, and Inclusion Matters. This is a fantastic opportunity to come to North End Teleservices and establish a career supporting Student borrowers questions. We continue to grow and have so many opportunities for growth within our company. As an added benefit, you can qualify to. work from home. in 90 days. (*Must be i...
Come join a fast-growing team that provides you with the opportunity for advancement. We also have a Gym, Cafe, and Garage Parking as a benefit. This team is growing fast, and we are looking for an initiative-taker, adaptive learner, and someone with a background in accounting and finance. Overview of the Roles and Responsibilities. Our financial analyst is a member of the executive leadership team reporting to our VP of Finance, this team is cri...
North End Teleservices is a leading call center committed to providing exceptional services to our clients. We are seeking a reliable and dedicated Day Porter to help maintain a clean and organized environment in our call center. This position is crucial in ensuring a comfortable and professional workspace for our employees and clients. Job Summary. The Day Porter at North End Teleservices will be responsible for maintaining the cleanliness and o...
