What are the responsibilities and job description for the Receptionist/Secretaries position at Numa Management Associates, LLC?
Company Description
Numa Management Associates is looking to fill a full-time temporary receptionist/secretary position for our client in NY.
Job Description
Description
- This position will be in the Admissions Department. All admissions to the facility are handled through this department. This individual will possess a well-rounded understanding of services, routines, staffing, environment and general operations of the New York State Veterans Home. The Admissions team member will work closely with the Admissions Coordinator and will help to assist with the following tasks:
- Coordinate all pre-admission interviews with the Admissions Coordinator on prospective applicants in a variety of settings.
- Work closely with Director and Assistant Director of Nursing, or designee, to determine appropriate individuals for admission.
- Maintain a public relations program with all hospital discharge planners and families. Work closely with Home staff assigned to the more global public relations program working with other outside agencies.
- Schedule all admissions to the facility, working closely with the multidisciplinary team.
- Have knowledge of community services/facilities to make alternative suggestions/ assistance in placement of applicants who are inappropriate for our facility.
The Admissions team member: Initially, reviews application to determine potential eligibility for admission to the home.
- Provides information to applicants and their families related to admission to the facility.
- Obtains and completes all necessary admission and readmission paperwork.
- Responds to referrals in a timely fashion.
- Provides consistent and timely follow-up with applicants/families through appointments, phone calls, etc.
- Conducts personalized appointments, tours and coordinates the application process.
- Schedules and provides tours or makes arrangements for another staff member to do so if unavailable.
- Coordinates and conducts pre-admission meetings.
- Initiates insurance checks by providing information to appropriate staff.
- Contacts previous Primary Care Physicians, etc. to secure all immunizations.
- Ensures applicant TB screening is completed.
- Enters pre-admission orders and demographics into Electronic Health Record.
- Settles resident into room, ensures clothes go to laundry for labeling and all electrical items are inspected.
- Meets with family members at admissions to conduct and review all Admission Agreements.
- Provides strong customer service.
- Works in a high pace environment managing several cases, families, hospitals, discharge planners and internal staff simultaneously to get resident admitted within 24 hours.
- Other duties assigned as need arises.
Qualifications
Education: Some College
Skills: Organization Skills, Problem Solving, Excellent Communications, Multi-Tasking, Possess a Well-Rounded Understanding of Services
Additional Information
Contact: Recruiter/Eno Nzesi : 410.290.6264
