What are the responsibilities and job description for the Psychiatric Administrative Specialist position at Nystrom & Associates, Ltd.?
Brief Description
Nystrom & Associates is a team of mental health professionals that specialize in psychiatric evaluations, clinical social work, and family therapy. We are committed to helping patients in our community who are experiencing personal, emotional, marriage, family or psychological problems. Founded in 1991, we offer an intensive outpatient substance use disorder program, psychological testing, and behavioral health and medication management services.
Hours
Nystrom & Associates, Ltd. prides itself on the benefits and compensation offered to staff, including:
Nystrom & Associates is a team of mental health professionals that specialize in psychiatric evaluations, clinical social work, and family therapy. We are committed to helping patients in our community who are experiencing personal, emotional, marriage, family or psychological problems. Founded in 1991, we offer an intensive outpatient substance use disorder program, psychological testing, and behavioral health and medication management services.
Hours
- Monday - Friday 6:45 AM - 3:15 PM
- Interacts with all patients and visitors with warmth and professionalism
- Room patients and assess applicable vital signs including, but not limited to height, weight, temperature, blood pressure, pulse
- Ensure seamless coordination of care by scheduling patient appointments and collaborating with providers using multiple computer systems
- Maintain a clean and organized workspace and telesuite by managing patient paperwork, office supplies, and other amenities
- Handle patient concerns and crises with empathy and patience and collaborate with site leadership to resolve as needed
- Collaborate with clinical staff regarding patient care issues and scheduling
- Participate in front office tasks such as checking in patients for appointments, collecting payments, answer inbound and make outbound phone calls, electronic filing, scanning, faxing, mailing
- Attend mandatory meetings and trainings
- Other duties as assigned
- Highschool diploma or equivalent
- Experience working in health care facilities and an interest in behavioral health preferred
- Ability to prioritize responsibilities in a fast-paced environment
- Proficiency in technology and computer use including Microsoft Office Suite
- Strong communication and interpersonal skills, both written and verbal
- Ability to manage stress while navigating difficult situations and escalated patient interactions
- Keep all business information strictly confidential
Nystrom & Associates, Ltd. prides itself on the benefits and compensation offered to staff, including:
- Medical & Dental insurance
- Paid Time Off (PTO)
- Paid Holidays (Nystrom is closed in observance of 5-7 Holidays a year and staff are not required to work)
- Opportunities for professional growth and career advancement
- Health Savings Account (HSA) and Flexible Spending Account (FSA) for applicable medical and dependent care expenses
- 401(K) Retirement Plan with employer matching contribution
- Supplemental insurances, such as short term disability, cancer insurance, and accident insurance
- Employee Assistance Program
- Free Term Life Insurance Policy
- Tuition discounts with a number of schools:
- St. Mary's University - 10% discount
- University of Northwestern - St. Paul - 10% discount for select programs
- Bethel University - $400 Scholarship per term for select programs
- Capella University - 10% tuition discount plus additional perks
- Adler Graduate School - 10% tuition reduction
