Greet customers on sales floor, directs them to product or to parts specialist. Check out customers and deter shoplifters. Keep the front area stocked and fronted, stock merchandise according to planograms or displays, and complete sales preparation. ESSENTIAL JOB FUNCTIONS. Merchandiser. Greet customers on sales floor, assisting them in location of merchandise or directs them to parts specialist if hard parts are needed. Check in, price, and put...
To pull parts quickly and accurately from pick tickets/labels and prepare them for shipment to stores serviced by city counter operations. ESSENTIAL JOB FUNCTIONS. Receive labels/orders from stores to be pulled and shipped by delivery out of the DC. Pull parts quickly and accurately from the location listed on the pick ticket/label then bring the parts to the city counter area to be distributed. Turn in all back orders/surplus orders to a designa...
ESSENTIAL JOB FUNCTIONS. Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc. Promptly greet retail / walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise. Assist managers and / or installer service specialists in serving the professional customers as needed and directed. Complete assigned company training relevan...
To pull parts quickly and accurately from pick tickets / labels and prepare them for shipment to stores serviced by city counter operations. ESSENTIAL JOB FUNCTIONS. Receive labels / orders from stores to be pulled and shipped by delivery out of the DC. Pull parts quickly and accurately from the location listed on the pick ticket / label then bring the parts to the city counter area to be distributed. Turn in all back orders / surplus orders to a...
Keep the front floor area stocked, fronted, and clean. stock merchandise according to planograms or displays. complete sales preparation. and greet customers on the sales floor. May also serve as stock puller for installer area in large installer volume stores. ESSENTIAL JOB FUNCTIONS. Greet customers on the sales floor and assist them in location of merchandise or direct them to a parts specialist if hard parts are needed. Check in, price, and p...
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager. ESSENTIAL JOB FUNCTIONS. Lead store team members in providing excellent customer service to retail and professional customers. Supervise the customer service levels on the retail...
The Store Manager is responsible for the sales, profitability, appearance, and overall operations of the store. The position objectives are to show consistent sales growth, ensure store exemplifies the proper O’Reilly image, operates as a profit center, and follows policies and procedures to ensure the store is operating as economically and efficiently as possible. ESSENTIAL JOB FUNCTIONS. Responsible for maximizing sales by directing team member...
Experienced and technical parts specialist who oversees and participates in all aspects of installer counter sales and service. ESSENTIAL JOB FUNCTIONS. Responsible for maximizing installer sales, focusing on market entitlement. Directs activities of all team members assigned to installer service counter, to ensure highest level of customer service. Work with the store manager to ensure proper staffing of ISSs, delivery specialists and support pe...
The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. This position will manage the store during the Store Manager’s absence and/or when working opposing shifts. The Assistant Manager will be expected to lead the store team members in servicing customers. ESSENTIAL JOB FUNCTIONS. Lead the store team members in providing excellent customer service to retail and profes...
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager. ESSENTIAL JOB FUNCTIONS. Lead store team members in providing excellent customer service to retail and professional customers. Supervise the customer service levels on the retail...
The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. ESSENTIAL JOB FUNCTIONS. Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc. Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in thei...
The Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the store’s installer counter. This position will oversee and direct the daily activity of the delivery specialist to ensure customers receive accurate and timely order deliveries. ESSENTIAL JOB FUNCTIONS. Work with installers/professional customers to develop sales relationships. Quickly and accurately takes ...
