Warranty Administrator

Overview
We are seeking a detail-oriented and organized Warranty Administrator to join our team. The ideal candidate will play a crucial role in managing warranty claims and ensuring customer satisfaction by providing exceptional service. This position requires strong analytical skills, attention to detail, and the ability to work collaboratively with various departments.

Duties

• Review and process warranty claims in accordance with company policies and procedures.
• Communicate with customers regarding the status of their claims and provide updates as necessary.
• Maintain accurate records of warranty claims, including documentation and correspondence.
• Collaborate with service departments to gather necessary information for claim resolution.
• Analyze warranty data to identify trends and recommend improvements to reduce warranty costs.
• Assist in training staff on warranty processes and procedures.
• Ensure compliance with manufacturer guidelines and regulations related to warranties.

Experience

• Previous experience in warranty administration or a related field is required.
• Strong analytical skills with the ability to interpret data and make informed decisions.
• Excellent communication skills, both verbal and written, to effectively interact with customers and team members.
• Proficiency in using computer systems and software for data entry and record management.
• Attention to detail is essential for accurate claim processing.
• Ability to work independently as well as part of a team in a fast-paced environment.

If you are passionate about customer service and have the skills necessary for this role, we encourage you to apply.

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• No nights

Ability to Relocate:

• Ocala, FL 34475: Relocate before starting work (Required)

Work Location: In person

Salary : $50,000 - $70,000